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Index of Subjects Hi Robert. There's nothing on our side of things that would account for what you are describing. Checking your connection history, which you can do yourself by going to http://plus.chebucto.ns.ca while logged into Chebucto Plus as yourself, then clicking on the link that says Your Plus Usage, shows that you usually connect at a very good speed, typically 49 or 50 K and only once in a while do you connect at any slower speed. You get disconnected about 20% of the time, which is a bit high. Your disconnections are split between remote-end-hung-up, which means that to us the phone connection was hung up on your side, and dropped-carrier-detected, which means the phone call was severed. Usually this is a switch in the telephone office tripping when it shouldn't. My guess is physically your area's phone lines are pretty good but are probably subject to some sort of occasional interference maybe from wind or moisture on the lines. Do you find your phone lines get noisy when the weather is bad? If so then that could cause data to have to be re-sent but it would have to be very bad indeed to affect the loading as much as you describe. The slow loading of pages can come from a number of causes in addition to the speed of your connection. If your computer is doing a lot of hard drive activity when it is slow, for example, it could mean your computer does not have enough RAM, or is engaged in some sort of activity you don't know about, for example, if the computer had been compromised. There's a good free program called Process Explorer which shows you at a glance what is doing what on your computer and how much resources it is using. You can get it here: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx It is also possible that you are running some sort of firewall software that is interfering with your network requests. You don't really need firewall software running on our Chebucto Plus service as your connection is already behind our firewall. Try turning off the firewall and see if that changes anything. I would not recommend using the years-out-of-date Netscape 8 browser or indeed any variety of Netscape as it is not being updated after this month and the current newest copy, 9.0.0.5, has known serious unpatched vulnerabilities. Firefox, current version 2.0.0.12, is patched. Firefox ought to load very quickly on a system like yours. If it is not, then there must be a reason for it. It's just a question of what it is. Is it coming from the computer being tied up with other things or is something interfering with the way the computer talks to the network? On Wed, 13 Feb 2008, Robert Douglas wrote: > Hi , my chebucto plus connection is working very slowly , it can take up to > 10 minutes to load a page , I`m useing Windows XP on a 2,8 gig hz computer > , and I`ve tried useing Netscape8 and Firefox browsers and their both very > slow loading . This computer has been taken in for service and it made no > dofference in the page loading ,is there anything happening with > ChebuctoPlus that might be causeing this ? > > Thanks > Robert (at492) > > > >
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