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Index of Subjects Hi everyone, Thought these tips might be useful as we all go about suggesting ways to improve upon Chebucto's services, etc. (whether we're volunteer, paid or otherwise) at Chebucto. Many thanks, Leo ---------- Top 7 Things You Need To Know About Conflict Resolution 1. Conflict is natural and can be healthy. 2. Unresolved conflict is not healthy. 3. Joint solving involves open communication. 4. Focus is on the situation and not the person. 5. People need to come up with the solutions or they won't get implemented. 6. People get upset when their expectations are not fulfilled. 7. People get upset when they hold back on what they want to say. Bonus Tips: 8. People get upset when someone or something is standing in their way. 9. What you resist persists -- communication is key. 10. Each person is right. ___________________________ Leo J. Deveau Executive Director Chebucto Community Net, Halifax, N.S. Canada ____________________________________ "Technical ability without moral purpose will not lead to anywhere. Moral purpose without technical ability is incapable of getting anything done." -Greg MacLeod. _____________________________________
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