CCN webmail access problem

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From: corrie <bb669@chebucto.ca>
Date: Tue, 19 Mar 2019 18:38:03 -0300
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Hi Richard,

The user accounts file shows the Andrea John and the Richard Braha 
accounts as having expired in January.

Corrie


On 2019-03-19 12:03 p.m., Richard Bonner wrote:
>
> On Tue, 19 Mar 2019, John, Andrea wrote:
>
>> My husband and I have been trying to get into his email for about a
>> week, with no success. He uses email for his business, and a week
>> with no access is a disaster. His clients are contacting him in other
>> ways and expressing frustration that he has not gotten back to them.
>
> ***   We apologise for this. CCN is implementing a new mail system.
>
>    What happens when you try to access your mail? Cna you give us the
> error messages?
>
>
>> We are long time supporters of CCN but a week without email is making
>> us think we need to move to another platform, which we would do very
>> reluctantly.
>
> ***   We would be disappointed to lose you. Have you tried accessing
> CCN mail via PINE? I am using it to answer you right now and all seems
> fine.
>
>
>> We are braha@chebucto.ca<mailto:braha@chebucto.ca> and
>> aa035@chebucto.ca<mailto:aa035@chebucto.ca>
>
> ***   I will pass this to CCN Tech.
>
>
>> Do you have a firm resumption date for email?
>
> ***   I will get an answer from them and get back to you.
>
>   Richard Bonner
> Chebucto User Help
>

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