mail folders

Date: Mon, 11 Mar 2019 07:38:42 -0400 (AST)
From: Richard Bonner <ak621@chebucto.ns.ca>
To: Tom Daly <tom_d@chebucto.ns.ca>
cc: Chebucto User help <userhelp@chebucto.ns.ca>
References: <20190202090811.96817zs46ag06cs0@webmail.chebucto.ns.ca>
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On Mon, 11 Mar 2019, Tom Daly wrote:

> Richard Bonner wrote:
>
>> ***   I have some things to try as suggested by CCN Tech:
>> 
>> 1. Don't have PINE create those folders automatically
>
> The problem isn't PINE
> I don't use PINE- ever

***   Yes, but it is the software at CCN that renames the old Sent 
Mail folder and then creates the new one for all users, whether they 
use PINE or not.


> and the error only started last fall

***   This is when the old mail system started to show its age.

    It's only a guess on my part, but I suspect a conflict between 
WebMail and PINE has arisen, but don't quote me on this.


> The failure to create sent-mail results from it being an "Unknown/invalid 
> partition", not PINE

***   I don't have an answer to this, only that the new mail system is 
installed and being tested, and that these problems should all go away 
when it comes on line later this Spring.


> and my password works just fine

***   This was suggested because some CCN users were having a mail 
issue that required them to change their passwords. You might try it 
as a test. How long have you had that password?

   Richard Bonner
Chebucto User Help

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