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Index of Subjects --Apple-Mail=_83318C60-13BE-481D-8A50-941F12FCF572 Content-Type: multipart/alternative; boundary="Apple-Mail=_1B597F4E-16F2-4910-9CE8-9C1C3808F3BA" --Apple-Mail=_1B597F4E-16F2-4910-9CE8-9C1C3808F3BA Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 I am hoping this will work: Every 15 minutes (at 0,15,30,45) it will copy the passwords from = halifax, so they should login to Halifax and do g)o password to update the = password on Halifax, and then it will be copied across. (The password is stored as an encrypted string on Halifax, but it seems older passwords are stored in a way that does not translate for the new machine. Changing your password from the old password to the same password will redo this process and generate a new encrypted string, and has solved the problem for people in the past.) I am waiting for 11:30 to see if the password copy job actually kicks of = on the 15 min, but I can always run it manual periodically until I get that = aspect working. =E2=80=94=E2=80=94 Chris Maxwell Unix SysAdmin, Faculty of Computer Science, Dalhousie University Halifax, Nova Scotia, Canada (902) 225.2877 / chris.maxwell@dal.ca / FAX: (902) 492-1517 > On Aug 17, 2018, at 9:41 AM, Richard Bonner <ak621@chebucto.ns.ca> = wrote: >=20 > Hello, Chris M. >=20 > Here is a message sent to User Help yesterday. The password issue = you mentioned seems to be the case. >=20 > What steps do I tell these users regarding changing their passwords? >=20 > Richard >=20 >=20 > On Fri, 17 Aug 2018, Rangaswamy, Kamala wrote: >=20 >> I have a Chebucto email account with username: ah842 >>=20 >> When I try to log in to my account I get this error message: >>=20 >> The user name or password for =C3=BF=C3=BFchebucto.ns.ca=C3=BF=C3=BF= is incorrect. >>=20 >> This happens on my iPad which is setup with POP3 mail settings. >>=20 >> I also get the same error message using the secure webmail login on = your homepage. >>=20 >> I have checked that my username and password are correct. >>=20 >> I saw that you were having trouble with webmail last week. Is there = still an issue? >>=20 >> If that is not the problem then how would I go about getting my = password reset? >>=20 >> Regards, >> Kamala Rangaswamy --Apple-Mail=_1B597F4E-16F2-4910-9CE8-9C1C3808F3BA Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html = charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" = class=3D""><div class=3D""><br class=3D""></div><div class=3D"">I am = hoping this will work:</div><div class=3D""><br class=3D""></div><div = class=3D"">Every 15 minutes (at 0,15,30,45) it will copy the passwords = from halifax, </div><div class=3D"">so they should login to Halifax = and do g)o password to update the password </div><div class=3D"">on = Halifax, and then it will be copied across.</div><div class=3D""><br = class=3D""></div><div class=3D""><br class=3D""></div><div class=3D"">(The= password is stored as an encrypted string on Halifax, but it = seems </div><div class=3D"">older passwords are stored in a way = that does not translate for </div><div class=3D"">the new machine. = Changing your password from the old password </div><div = class=3D"">to the same password will redo this process and generate a = new </div><div class=3D"">encrypted string, and has solved the = problem for people in the past.)</div><div class=3D""><br = class=3D""></div><div class=3D""><br class=3D""></div><div class=3D""><br = class=3D""></div><div class=3D"">I am waiting for 11:30 to see if the = password copy job actually kicks of on the </div><div class=3D"">15 = min, but I can always run it manual periodically until I get that = aspect </div><div class=3D"">working.</div><div class=3D""><br = class=3D""></div><br class=3D""><div class=3D""> <div style=3D"color: rgb(0, 0, 0); letter-spacing: normal; text-align: = start; text-indent: 0px; text-transform: none; white-space: normal; = word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: = break-word; -webkit-nbsp-mode: space; -webkit-line-break: = after-white-space;" class=3D""><div style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" = class=3D""><div style=3D"color: rgb(0, 0, 0); font-family: Helvetica; = font-size: 12px; font-style: normal; font-variant-caps: normal; = font-weight: normal; letter-spacing: normal; text-align: start; = text-indent: 0px; text-transform: none; white-space: normal; = word-spacing: 0px; -webkit-text-stroke-width: = 0px;">=E2=80=94=E2=80=94 </div><div style=3D"color: rgb(0, 0, 0); = font-family: Helvetica; font-size: 12px; font-style: normal; = font-variant-caps: normal; font-weight: normal; letter-spacing: normal; = text-align: start; text-indent: 0px; text-transform: none; white-space: = normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Chris = Maxwell<br class=3D""> Unix SysAdmin, Faculty of = Computer Science, Dalhousie University<br class=3D""> = Halifax, Nova Scotia, Canada<br class=3D""> (902) 225.2877 = / <a href=3D"mailto:chris.maxwell@dal.ca" = class=3D"">chris.maxwell@dal.ca</a> / FAX: (902) 492-1517</div><br = class=3D"Apple-interchange-newline"></div></div><br = class=3D"Apple-interchange-newline"><br = class=3D"Apple-interchange-newline"> </div> <br class=3D""><div><blockquote type=3D"cite" class=3D""><div = class=3D"">On Aug 17, 2018, at 9:41 AM, Richard Bonner <<a = href=3D"mailto:ak621@chebucto.ns.ca" = class=3D"">ak621@chebucto.ns.ca</a>> wrote:</div><br = class=3D"Apple-interchange-newline"><div class=3D""><div class=3D"">Hello,= Chris M.<br class=3D""><br class=3D""> Here is a message = sent to User Help yesterday. The password issue you mentioned seems to = be the case.<br class=3D""><br class=3D""> What steps do I = tell these users regarding changing their passwords?<br class=3D""><br = class=3D""> Richard<br class=3D""><br class=3D""><br class=3D"">On Fri, = 17 Aug 2018, Rangaswamy, Kamala wrote:<br class=3D""><br = class=3D""><blockquote type=3D"cite" class=3D"">I have a Chebucto email = account with username: ah842<br class=3D""><br class=3D"">When= I try to log in to my account I get this error message:<br class=3D""><br= class=3D""> The user name or password for = =C3=BF=C3=BFchebucto.ns.ca=C3=BF=C3=BF is incorrect.<br class=3D""><br = class=3D"">This happens on my iPad which is setup with POP3 mail = settings.<br class=3D""><br class=3D"">I also get the same error message = using the secure webmail login on your homepage.<br class=3D""><br = class=3D"">I have checked that my username and password are correct.<br = class=3D""><br class=3D"">I saw that you were having trouble with = webmail last week. Is there still an issue?<br class=3D""><br = class=3D"">If that is not the problem then how would I go about getting = my password reset?<br class=3D""><br class=3D"">Regards,<br = class=3D"">Kamala = Rangaswamy</blockquote></div></div></blockquote></div><br = class=3D""></body></html>= --Apple-Mail=_1B597F4E-16F2-4910-9CE8-9C1C3808F3BA-- --Apple-Mail=_83318C60-13BE-481D-8A50-941F12FCF572 Content-Transfer-Encoding: 7bit Content-Disposition: attachment; filename=signature.asc Content-Type: application/pgp-signature; name=signature.asc Content-Description: Message signed with OpenPGP -----BEGIN PGP SIGNATURE----- iQIzBAEBCAAdFiEEE2ENqU+DSzROGmND0sk86vUeCiAFAlt22lgACgkQ0sk86vUe CiAxpA/+KulQkrYDSSNFAc21vJc/Qc2P55czVdxXxwY1iVF8k2WWLwvmflwK/D42 GsTWbN/jxM6g3UIfoxFT/AP8O46qkW+KB3DSdzwGlXgu0oIJfBBSG0B/hkQwqO2k LAUow+xiKeocPNPA0I/VHxWCLg5AfNfyXvR1+DS2qZkHYf/e0EZBtkk0dAD2qIdE wKAQYmfLXI0hyvXGso1csINaMBnK9rIQj92noupPnYVPIkUVF3xx9wE/j9s9KnaE K6wxz1lSsSlzgrLn4FozOl0GpBEntmfilDm4QwOZqfGpDWedk8iYFi4nk8blid1O 60t7aoH536yg2GJHtyqJYd4bdQN54X562FXpK3MSRrEP78OEUsGV4lVekRqz/1ZV z4GhE7vRnnbb3g0lHbjgYmhtOy0jIjb2l5SgnbC7iwqc1p/REPKAZhjhQavFr4DI 9OaEwDMBE7JxE4ye9bxvQWGypecaRlmmpHz92q9pSJMuDiW1Ykpa4dx34wPNu1iL vpRjo1jHOswi+yeUCVuFhojFm+xGMhXn252RJPH1z7Bn2DJw+/kxS4mzrhkcP2Om /PSRczFde101H0TD/dOSws0qgijnKxKX5TCQnWfnZ/31Ci6PhebnMVT93xz5fapY ewrYy6/l4Q+Lu+DMXtOoWeNw/aHrogKZTRbB8k4grM9y4u8LvnQ= =ivCk -----END PGP SIGNATURE----- --Apple-Mail=_83318C60-13BE-481D-8A50-941F12FCF572--
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