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dWFnZTpFTi1VUzt9DQphOmxpb
This message is in MIME format. The first part should be readable text,
while the remaining parts are likely unreadable without MIME-aware tools.
---559023410-1804928587-1534509668=:21849
Content-Type: TEXT/PLAIN; charset=iso-8859-1; format=flowed
Content-Transfer-Encoding: QUOTED-PRINTABLE
Hello, Chris M.
Here is a message sent to User Help yesterday. The password issue=20
you mentioned seems to be the case.
What steps do I tell these users regarding changing their=20
passwords?
Richard
On Fri, 17 Aug 2018, Rangaswamy, Kamala wrote:
> I have a Chebucto email account with username: ah842
>
> When I try to log in to my account I get this error message:
>
> The user name or password for =FF=FFchebucto.ns.ca=FF=FF is incorrec=
t.
>
> This happens on my iPad which is setup with POP3 mail settings.
>
> I also get the same error message using the secure webmail login on=20
> your homepage.
>
> I have checked that my username and password are correct.
>
> I saw that you were having trouble with webmail last week. Is there=20
> still an issue?
>
> If that is not the problem then how would I go about getting my=20
> password reset?
>
> Regards,
> Kamala Rangaswamy
---559023410-1804928587-1534509668=:21849--
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