email won't delete

Date: Tue, 24 Oct 2017 06:09:25 -0300 (ADT)
From: Richard Bonner <ak621@chebucto.ns.ca>
To: Tom Daly <tom_d@chebucto.ns.ca>
cc: Chebucto User help <userhelp@chebucto.ns.ca>
References: <20171023175915.15233vvf3v7n1fms@webmail.chebucto.ns.ca>
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Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

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On Mon, 23 Oct 2017, Tom Daly wrote:

> my son's account [kieran] has a 120mb email that has put him over 
> quota, and it will not delete via the imp interface

***   Did he export it to his Chebucto files area or is it only in 
his Inbox? Has he saved it to a folder within his CCN mail account?


> what else can I try ??

***   Log into WebMail and try deleting it from there. This can be 
done from the CCN homepage:

 	              http://www.chebucto.ca/

    Alternatively, if he has a communications program, he could dial 
into the CCN Text Service and delete in via PINE.

494-8006
(Log in with name and password)
Then type: gpine
Navigate to the offending e-mail in the Inbox and press: d, x, y

    This will mark the e-mail for deletion, expunge it, and confirm 
`Yes' to do so.


   Richard Bonner
Chebucto User Help

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