DAMN - dumped gain!

Date: Tue, 02 Aug 2011 11:01:26 -0300
From: Don Bidgood <dbidgood@chebucto.ns.ca>
To: userhelp@chebucto.ns.ca, at@chebucto.ns.ca,
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When composing a New Message in Chebucto Web Mail I will at times get  
an instruction to Log in again. This occurs when it takes me a long  
time to compose the Message - yes I am a slow typist. When I do Log In  
my "New Message" screen usually returns and I can continue. However  
from time to time when I Log In again my original "New Message" screen  
disappears and is replaced by an empty "New Message" screen and my  
previous work is lost. This is annoying to say the least.

I have reported this problem to you in the past, but it continues. I  
realize the problem of tracking down the cause of intermittent faults,  
but suggest that the following fix would go a long way to resolving  
the issue:

Extend the period of time lapse before the request to Log In is issued  
and ideally add an advisory note warning user that this is pending and  
recommending saving the work in progress.

Computer DAL Latitude D610
WINDOWS XP
Firefox

Thank you,           Don Bidgood


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