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<a href="../201012/7071.htm Hello Alexander, I have checked through the mail logs pertaining to your maillout last Thursday. I can see 28 different Eastlink email address in the list of recepients, 27 of which I have confirmation that your message was accepted for deliver. The one address which could not be delivered to is 'oldham@eastlink.ca', which Eastlink's servers reject as a bad destination (perhaps an old address which is no longer is use.) So, according to the Eastlink servers, your message was accepted for delivery. Does the number of 28 recepients sound correct to you? -- Johnathan Thibodeau | Phone: (902) 494 2449 (w), (902) 209 0417 (c) Technical Director | Email: jthibo@chebucto.ns.ca Chebucto Community Net | Web: http://www.chebucto.ns.ca On Mon, 6 Dec 2010, Alexander E. Mackinnon wrote: > > Hi Chebucto: > > I am having a particular problem that I would like to hear your opinion > on. It concerns Eastlink, more particularly, anyone with an Eastlink > e-mail address is often (twice now recently!) not receiving my regular > Thursday e-mail to my cycling club. There are approximately 170 people > on this e-mail list, with all manner of different e-mail addresses, only > the ten or less with an Eastlink address seems affected. They are all > long time subscribers to my weekly club e-mail. This disruption is > recent and very annoying to them. > > (To complicate matters further, they did receive a mass e-mail mail to > the club between these two incidents when I sent out a special Christmas > Party e-mail last Monday, but the problem occurred again when these same > recipients, with an Eastlink e-mail address, failed to receive last > Thursday?s e-mail to the group.) > > Usually I can receive e-mails from the person with the Eastlink e-mail > address, typically asking why they haven?t received my regular Thursday > e-mail, but even when I respond to them, at their Eastlink e-mail > address, one on one, they do not receive my reply. I have no indication > they haven?t received my e-mails, as in a bounce back, on any of these > occasions, it just disappears apparently into cyber space. They have > checked their junk mail files and it is not there. When they give me an > alternative e-mail address, other than Eastlink, even though Eastlink is > their provider, they receive the e-mail. > > Those who have contacted Eastlink to inquire what the problem is are > told it must be with me (i.e. Chebucto). Frankly I find that odd when > everyone else can receive the e-mail but I would like to hear your > response. One person with an Eastlink e-mail address who failed to > receive his weekly e-mail and who didn?t accept the standard cursory > response, that the problem rested with you, my server, was told by > someone at Eastlink, who apparently traced the signal between my address > and his, that it was acknowledged received by Eastlink then disappeared. > > I just realized last evening I did not receive an e-mail sent to my > chebucto address by a friend with an Eastlink e-mail address, indicating > the miscommunication is now happening both ways. This latest incident > involved him sending his e-mail to an established list of recipients me > included. The others all received it, I did not. Can you please give me > your opinion on what is happening here? > > Sandy > > > >
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