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Hi Andrew:
For now the problem seems to be solved. For now. However, I realise
that my computer is getting to be old and so I will think of getting a new
one. However, I thank you for your information and help.
Sharon
----- Original Message -----
From: "Andrew D. Wright" <awright@chebucto.ns.ca>
To: "sharon earle" <searle@chebucto.ns.ca>
Sent: Monday, July 05, 2010 8:38 PM
Subject: Re: trouble with computer connection - modem?
>
> Hi Sharon. If the problem with your modem connecting is coming from the
> software somehow, restarting the computer would be the first thing to try.
> This resets the software. This sort of thing is not uncommon with older
> computers. If you're having trouble connecting, try this first and see if
> it sorts it.
>
> Another possibility is that the hardware on the modem or motherboard is
> starting to get old. This is the less likely alternative as usually
> hardware issues stop things from working at all. An internittent hardware
> failure can come from things like loose connections, where the heating and
> cooling from the computer being turned on and off can cause the modem to
> gradually wiggle out of its slot or crack a solder joint somewhere on the
> modem or motherboard. The fix there is to, when the computer is OFF and
> UNPLUGGED, open the case and make sure everything is seated correctly -
> the modem is firmly in its slot on the motherboard, any cables are firmly
> connected and not loose. Look at everything and make sure there are no
> obvious faults like burnt looking components or anything looking like it
> is leaking or bulging.
>
> So, odds are its software and rebooting the computer should fix it, but
> if it's not, then check the hardware out.
>
>
>
> On Sun, 4 Jul 2010, sharon earle wrote:
>
>> Hi Andrew:
>> I encounter another problem with my six year old computer which fails
>> to connect with the provider on numerous occasions. However, after half
>> an hour I finally got it to work again. However, I wonder if it is the
>> provider or the computer itself. The modem, it said, was disconnected.
>> Yet when I continued to try, the connection was finally made after 20 or
>> so minutes. It is a problem. How to solve it?
>>
>> Sharon Earle
>
>
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