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Index of Subjects Hello. Well, I am very glad to have feedback and suggestions, and by and large completely agree with both Mr. Potter and Ms. Olmstead, but I do disagree with some of the points they made. I humbly suggest that in my experience surveys, not matter what the incentive, are more likely to a) be responded to and b) be responded to accurately and truthfully if they are short. Just offering a prize or incentive, while it may encourage people to fill the form out, does not necessarily encourage them to provide accurate data. If they are not truthful (i.e., they get half way through and decide to pick random answers) then the entire process is futile. Secondly, part two sub three of Mr. Potter's e-mail suggests an other/explain style question. While I completely agree this would be a valuable source of information, it seemed in discussions on the subject to be to vast to use. If we would like such a question, I think it can be added, but I'll have to check with the person who wrote the script. Lastly, I will be posting a mail this afternoon once I have made a series of revisions based on these suggestions and the site has been updated. I believe I will be attending at least part of the board meeting this evening, so if there are more concerns we can discuss them. If there are any other questions or comments before then, I would be more the happy to help as best I can. Cheers jec PS: In response to Mr. McCann's e-mail I was unaware anyone other then Sue Newhook had been involved in this project. all of the questions, were, in my opinion, related to gaining information about our users. While not necessarily all perfectly related, it is useful to know how old our users are (e.g., if they are mostly over 65 they probably don't read the Coast and advertising promotions there would be wasted) and as for computer speed, Mr. Potter suggested a burner for a prize, which is something we originally thought of, but if the bulk of our users are still on 3x86s then that would not be much of a prize as they would have no use for it, not would they likely be interested in promotions relating to high end products. I do welcome any suggestions and advice you or anyone may have, I just wanted to justify why I chose what I did initially. Perhaps the updated survey will be better. Thanks very much James Carroll Public Relations and Marketing Chebucto Community Net Phone: (902) 488-3523 Fax: (902) 496-0031 (please call first) E-mail: jcarroll@chebucto.ns.ca <mailto:jcarroll@chebucto.ns.ca>
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