IP process halted?

Date: Sun, 8 Aug 1999 11:25:54 -0300 (ADT)
From: Ashwin Kutty <ah326@chebucto.ns.ca>
To: Christopher Majka <nextug@is.dal.ca>
cc: ccn-ip@chebucto.ns.ca, aa935@chebucto.ns.ca, Andrew Wright <au141@chebucto.ns.ca>, Robert Adams <ac200@chebucto.ns.ca>,
Precedence: bulk
Return-Path: <ccn-ip-mml-owner@chebucto.ns.ca>

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Hi all,

I have had to go through the IP process myself once before and I havent
had much difficulty in terms of training or getting the directory
structure setup etc. but I do see the problem that it takes quite a lot of
time as compared to say sympatico to get everything up and going.. This
again is probably due to the lack of obvious resources.. Does anyone know
how many employees sympatico hires for their call centers that can be
accessed 24 hours of the day 365 days of the year, its quite a lot and
getting Chebucto to compare to that would be almost imposssible.

Here's a suggestion anyways:-

1) Make the IP training a helping hand, not a mandatory thing..
2) Setup  detailed FAQ with all the problems that all the current Editors 
have faced at one point or another or some quirks specific to Chebucto..
3) The above two to be mentioned in the agreements etc.

This might take some work and a little bit of time, but with all the
information that already exists it wont take too much.. and I volunteer to
compile such an FAQ if need be, along with a little search engine if need
be..  As an extra feature a singular email address be setup seperate from
the regula help so as to reduce their work as well as make the questions
distinct for both the Ip stuff as well as general help..

its just a suggestion, in terms of easing the IP process..

anywho, thats my 2 cents worth..




k.

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