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> >VDN's & n >> I am widening a discussion taking place about IP fees so as to make sure we >> are all clear about what has and has not been agreed to. Regardless of what's been agreed upon, positioning is everything in the world of competitive business, and CCN could learn well from the principle. This whole question of what to charge and what not to charge for various levels of service can only be answered in the context of what the other players in the field are doing together with CCN's mission. We must position ourselves relative to what other ISPs are providing and what the consumer of these services can get relative to her/his needs -- or we'll be lame ducks. We're having this debate about prices with very little information, mostly hearsay, and have no definitive overview or agreement on what the heck is going on out there in our own field of operations. We can't be effective making decisions this way. I propose we commission a study that can be done very quickly, this should be done annually you know, to 1) identify the ISPs available to Nova Scotians and determine the range and cost of their services relative to CCN's, and as best as possible determine their marketing thrust, and 2) identify the emerging trends in the industry. This is secondary research that can be done by one or two sharp fourth year commerce types. The methodology would involve research at the Dal business library and on-line, and should take about two days research, one day report writing. I'd look for two people at fifty to seventy-five bucks each plus photocopy expenses. We also need to know where the IP heads are at, and this is something that maybe Jack Uthe and I could undertake through an interview/survey format And then of course the information needs to be acted upon, and it seems to me this should best be through a coordinated effort by both the IP Committee and the Board.
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