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Index of Subjects Hi, On Jan 16, 1:11pm, Edward Dyer wrote: } Subject: CCN/CSuite: Wishlist: mail quota override for admin messages > I have just had occasion to try to tell a user how to clear her > mailbox, so it was not over quota. Unfortunately the mailbox quota > had expired, so I could not reply by e-mail. Without access to the > user database, I could not determine her phone number. > > It would be very helpful in such circumstances to be able to append > a message to the mailbox, explaining what to do. There are issues of > ownership and expired quota (either by time or limit), but locking > would presumably be less important since quota would prevent other > processes from writing. (Maybe not - the user could be actively > attempting to clear the box while you do this :) > > Would it be possible to develop a script with the necessary > overrides to do this? Here is a suggestion that might work better and be more flexible in the longer term. Have a directory, /csuite/message for example, in which one can create a file with the same name as a member account (aa123 for example). At login the login script would check to see if a file exists in that directory for that user. If it does then display the contents of that file to the member. Alternatively one could make the file in /csuite/message be an HTML document crafted to provide instructions for solving particular problems. Lynx would use that HTML page if it existed so that the user would be stepped through a process of fixing whatever the problem was. Regards, dan -- Dan Trottier dan@mcmaster.ca Dept of Computer Science & Systems http://www.dcss.mcmaster.ca/~dan McMaster University, Hamilton, Ontario (905) 525-9140 x23444
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