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I have just had occasion to try to tell a user how to clear her mailbox, so it was not over quota. Unfortunately the mailbox quota had expired, so I could not reply by e-mail. Without access to the user database, I could not determine her phone number. It would be very helpful in such circumstances to be able to append a message to the mailbox, explaining what to do. There are issues of ownership and expired quota (either by time or limit), but locking would presumably be less important since quota would prevent other processes from writing. (Maybe not - the user could be actively attempting to clear the box while you do this :) Would it be possible to develop a script with the necessary overrides to do this? Hope this helps... Ed Dyer Assistant Postmaster <postmaster@chebucto.ns.ca> Chebucto Community Network
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