 | Since anger is always the second emotion, think about the first
feeling(s) you had in the experience and write them under the surface of
the "water line." Examples: Hurt, betrayal, jealousy, vulnerablity or
frustration.
 | Did the problem get solved? Do you need to tell the people
involved how you felt?
 | Do they need to use the anger iceberg to figure out what their
responsibility is?
 | Evaluate your choices and include what might have happened if you
used an assertive response.
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