my mail folders have dissappeared

Date: Mon, 27 Jul 2020 11:13:18 -0300 (ADT)
From: "J. Stuart Grossert" <grossert@chebucto.ns.ca>
To: Chris Maxwell <maxwell@chebucto.ns.ca>
cc: Chebucto User help <userhelp@chebucto.ns.ca>
References: <Pine.GSO.4.64.2007261223040.19792@halifax.chebucto.ns.ca>
Precedence: bulk
Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

next message in archive
no next message in thread
previous message in archive
previous message in thread
Index of Subjects

Index of Subjects

Hi Chris, Richard and others:

Yes, I'm using PINE, as I have for decades.  I prefer the 
easy-to-read contrast of the black and white screen and find that 
contrast in many WIN10 screens is barely visible to my eyes -- WIN7 
& XP were much better.

Thanks for fixing the problem.  Chebucto email had been working just 
fine once you had the system back up, so I was surprised to find my 
folders gone.  Of course I know that all is well backed up but the 
complexities of modern mail systems always amaze me.

Again my thanks,	

Ragards,	Stuart

****************************************************
J. Stuart Grossert, 991 Beaufort Ave
HALIFAX, NS, Canada    B3H 3X9
Phone: 902 422 9772;  email: grossert@chebucto.ns.ca
****************************************************

On Mon, 27 Jul 2020, Chris Maxwell wrote:

}I am presuming you are using Pine, in which case I think I have it fixed.  
}
}Over the weekend we switched back to the folder syntax used on the old system to 
}attempt to fix another mail programs problem.   I was hesitant to do this earlier because we 
}had worked through getting it working again on so many people and I was 
}not sure if this would not necessitate a reconfiguration of the mail store.   Once we 
}determined the latter would not be actually be a problem, and tested that our 
}test mail clients transparently switched over, and the ones with a problem 
}suddenly started working, we decided to switch over again over the weekend 
}and watch for problems.   I failed to remember that PIne does not transparently 
}switch and that I had manually switched it to get it working again.
}
}I would appreciate learning whether the problem is now resolved for you, or 
}if we are now in a catch-22 that some clients want it one way, and some want it 
}another and never the twain shall meet.
}
}
}> On Jul 27, 2020, at 7:57 AM, Richard Bonner <ak621@chebucto.ns.ca> wrote:
}> 
}> CAUTION: The Sender of this email is not from within Dalhousie.
}> 
}> On Sun, 26 Jul 2020, J. Stuart Grossert wrote:
}> 
}>> This has happened between Saturday evening, July 26 and this morning
}>> -- have they been deleted?
}> 
}> ***   No. Even if they had, CCN keeps a large back-up repository.
}> 
}> 
}>> If so, why no warning?
}> 
}> ***   It's a growing pain of the new mail system and server. I had it
}> happen to me with two of my accounts.
}> 
}> 
}>> It would be a major problem for me,
}> 
}> ***   I understand. Access to my folders was restored quickly; it was
}> apparently a missing link in the new system.
}> 
}>   I have passed this on to CCN Technical.
}> 
}>  Richard Bonner
}> Chebucto User Help
}
}

next message in archive
no next message in thread
previous message in archive
previous message in thread
Index of Subjects