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Hi, Richard. I've tried using those links, but it appears they only work if
you are using Lynx, which I don't have access to. I think Chebucto moved
all clients to a different software package as there were some problems with
Lynx. They may have retained access to the old software for technical
support. The html code in the links is written to be used from within the
system, and doesn't have the internet code to direct a user to the page from
outside.
I don't have telnet software and it's been years since I've used that type
of interface. I've checked through the help information on Chebucto, and it
appears that I could go through a complex process of trying to access these
links, and still maybe not get to the password change process. When I was
searching through the help menus, there were a lot of links that no longer
work for outside users.
This is my main email account, which I've had for about 25 years. I'm
concerned right now that my password may have been compromised, and I don't
want my email account to be hacked. There are over four thousand contacts
in my contact list, so sending out a message to let people know they should
contact me through a different email address isn't feasible, unless I close
the account and make a permanent change to a new ISP, which I really don't
want to do. All my user names on all of the sites where I'm registered are
based on this email address, and this is my primary email contact address,
and it would be an enormous challenge to try to make all those changes.
I've changed my password since the move to Horde, so there used to be a
link. Something has happened to remove it. It's very important for people
to be able to change their password quickly and easily if it is compromised.
Could you please let me know if it's not going to be possible to change the
password soon, as I should start that process of moving to a new email
account if that's not possible.
Thanks
Sheila
-----Original Message-----
From: Richard Bonner <ak621@chebucto.ns.ca>
Sent: June 4, 2020 10:10 AM
To: Sheila McGinn <ai553@chebucto.ns.ca>
Subject: RE: Password Change
On Wed, 3 Jun 2020, Sheila McGinn wrote:
> I tried clicking on the link, but it didn't go anywhere.
*** D'OH! I captured the wrong link. It should still have gone to a
"Password" document, though.
Regardless, try this link:
Password Change
If it is not accessible, you might try telnetting into the Lynx browser,
as the above is a csuite link. Do you have a telnet client?
> Seems to relate to the old software program.
*** It is related to the CCN Text Service, which is still viable; in
fact, I am using it now.
> It seems to me that I used to be able to change my password right on
> the logon screen, but the option isn't there now.
*** I don't remember this, but then, my logins are automated.
> It also seems like there should be a change password option on the
> menus once I log in to Horde, but that feature isn't there in the
> menus - there is an option to change the security questions that
> might have to be answered when changing the password, but no actual
> option to change the password.
*** I don't think one could change one's CCN password via Horde, but
I am unfamiliar with this feature, if it exists.
> I've tried logging in without a password to see if that would
> redirect me to a lost password process, but I just get a message to
> please enter a password, and if I enter a wrong password, I just get
> a login failed message, but nothing redirecting me to a password
> change option.
*** OK. If you can't get anywhere, when the CCN Office reopens after
Covid Season, you could get them to change it for you.
In the meantime, I will query CCN Technical to see if there is
another option.
Richard Bonner
Chebucto User Help
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