HELP HELP nondelivery of e-mail

Date: Sat, 18 Jan 2020 13:59:51 -0400
From: Shahab Rowshan <bb399@chebucto.ns.ca>
To: David Graham <ab438@chebucto.ca>
Cc: Roger Savage <at511@chebucto.ca>, userhelp@chebucto.ns.ca,
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Hello David,
On it, passed it on CCN tech just now

Shahab

Quoting David Graham <ab438@chebucto.ca>:

> Dear Chebucto:
>
> Over the period Jan13, 2020 to Jan 17 no email I have sent to  
> at511@chebucto.ca has been received. There have been 5 messages to  
> date(14/1, several 16/1, 17/1); also another sent from my iPod.  
> Previously my e-mail to this address (using .ca instead of .ns.ca)  
> has been received without problem.This is a more serious problem for  
> the Roger as he relies on Chebucto for much of his business mail. He  
> is obviously unaware of  other e-mail that he has not received. I  
> note the message on your web page indicates that this problem has  
> been solved. Clearly if it has, it has recurred. Some of the e-mails  
> I to which I refer above I have also directed to other recipients  
> (all with .chebucto.ca addresses) and to myself. These  have been  
> received with no problem.
>
> Over the same time period, I seem to have been receiving e-mail  
> without problem.
>
> I note the SECURE MESSAGE FORM identified on the web page is not accessible.
>
> Your urgent attention to this matter would be much appreciated.
>
> David Graham, member since 1994



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