Chebucto Community Net SERVICE? (fwd)

Date: Tue, 7 May 2019 15:58:54 -0300 (ADT)
From: Edward Dyer <aa146@chebucto.ns.ca>
To: helpdesk@chebucto.ns.ca
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Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

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Content-ID: <Pine.GSO.4.64.1905071552452.22514@halifax.chebucto.ns.ca>

Hi Help Desk!

Amazing the things which pop up when we try to contact users!

Can someone forward instructions for configuring the settings=20
in Horde webmail to Cathy McCarthy (see below.)

Have we documented yet the instructions for wetting up=20
Thunderbird, as an alternative to Horde?

Thanks...

Ed Dyer
Postmaster <postmaster@chebucto.ns.ca>
Chebucto Community Network


---------- Forwarded message ----------
Date: Tue, 7 May 2019 15:44:19 -0300 (ADT)
From: Edward Dyer <aa146@chebucto.ns.ca>
To: Cathy McCarthy <cathymc@accesscable.net>
Cc: MCNABS <mcnabs@chebucto.ns.ca>
Subject: Re: Chebucto Community Net SERVICE?


Hi Cathy,

I apologize that we have ended up with a conflict with the meeting date.  W=
e=20
have changed it three times due to technical issues and due to location=20
changes. :-(

I will forward your question about the Friends of McNabs Island Society add=
ress=20
to the technical team, and see how we can resolve that problem.

There are three solutions to the Chebucto Mail problem.

(1) We have instructions on how to set up the Horde webmail service to enab=
le=20
the sent mail folder, and to enable the address book.  There are also setti=
ngs=20
to enable the order of mail in the folder display, to enable automatic stor=
age=20
of outgoing addresses in the address book (if you would like that.)
And many other settings.  There are also settings to enable configurations =
for=20
various cell phones.  Etc.

I will forward that question to our helpdesk@chebucto.ns.ca so they can sen=
d=20
you the instructions, including a way to restore your missing addresses.

(2) An alternative that we use in the Chebucto Office is to set up the=20
Thunderbird email program. (Thunderbird is made by the same group that crea=
ted=20
the Firefox Browser.)  I believe we have instructions to set that up as wel=
l,=20
if you would prefer to try that.

And you can set up both Thunderbird and Horde if you like, as long you don'=
t=20
use the POP-3 protocol (which takes any new mail to the application which t=
ries=20
it first.)  The choice to use is an issue which depends on how and if you s=
hare=20
your email duties.

(3) The Eastlink mail problem has been resolved, to the best of my knowledg=
e.=20
They enabled a security feature which they had not been using for ten years=
,=20
and that conflicted with our server configuration.  Once we found the probl=
em,=20
it was relatively easy to fix :-)

Hope this helps...

Ed Dyer
Postmaster <postmaster@chebucto.ns.ca>
Chebucto Community Network



On Tue, 7 May 2019, Cathy McCarthy wrote:

> Date: Tue, 07 May 2019 07:05:32 -0300
> From: Cathy McCarthy <cathymc@accesscable.net>
> To: aa146@chebucto.ns.ca
> Cc: MCNABS <mcnabs@chebucto.ns.ca>
> Subject: Chebucto Community Net SERVICE?
>=20
> Hello Ed,
>=20
> We have tried unsuccessfully to contact someone at Chebucto about our Fri=
ends=20
> of McNabs email account. We never get a response! We have been members fo=
r=20
> over 20 years and support the concept of community net. However, we are V=
ERY=20
> disappointed in the changes to Chebucto mail which have left us with NO S=
ent=20
> Folder and NO Address Book. The navigation of the Horde system is TERRIBL=
E!=20
> Is there any technical service at Chebucto anymore?
>=20
> We are not able to attend the AGM on Wednesday because our Board meeting =
is=20
> that night. If we could attend, we would strongly voice our concern for t=
he=20
> lack of help from Chebucto.
>=20
> Below is the email that I sent to Chebucto a while ago, fyi.
>=20
> Cathy McCarthy
> Friends of McNabs Island
>=20
>=20
> -------- Original Message --------
> From:=C2=A0"Cathy McCarthy" <cathymc@accesscable.net>
> Date: Apr 5, 2019 5:24:24 AM
> Subject: McNabs Island Webmail
> To: office@chebucto.ns.ca
> Cc: Friends of McNabs Island <info@mcnabsisland.ca>
>=20
>=20
> Hello Chebucto:
>=20
> I would like to speak to someone today about the Horde webmail that Chebu=
cto=20
> is now using. We have waited patiently for three weeks now for Chebucto t=
o=20
> iron out the problems. However, we have not seen any progress
> - There is NO Sent folder - Where are our sent files?
> - Messages can't be forwarded to many common servers like Eastlink. In fa=
ct=20
> you might not even get this message!
> - The Address book is gone
> - The organization of the emails is horrible - with the oldest showing up=
=20
> first
> - It is impossible to delete the junk mail from the Inbox - It can be del=
eted=20
> but not purged.
>=20
> Our membership is up for renewal. We would like to continue to support=20
> Chebucto but need some assurance that the webmail service is going to=20
> improve. We have been members of Chebucto for 25 years and were one of yo=
ur=20
> original members.
>=20
> Can we expect any improvement in this webmail system? and if so When?
>=20
> Cathy McCarthy
> Friends of McNabs Island
> 902-434-2254 home
> 902-456-9167 cell
>=20
>=20
>=20
>=20
>>=20
>>=20
>>=20
>> ----- Forwarded message from Edward Dyer <aa146@chebucto.ns.ca> -----
>>  Date: Tue, 7 May 2019 04:46:04 -0300 (ADT)
>>  From: Edward Dyer <aa146@chebucto.ns.ca>
>> Subject: ANNUAL GENERAL MEETING of the Chebucto Community Net
>>  To: membership@chebucto.ns.ca
>>=20
>> Dear Chebucto Community Net member,
>>=20
>> You are invited and encouraged to attend this year's Annual General Meet=
ing=20
>> of the Chebucto Community Net, to be held Wednesday May 8, 2019, at the=
=20
>> 'Slonim room' on the 4th floor of the Goldberg Computer Science Building=
 at=20
>> Dalhousie University. The building is located at 6050 University Ave (co=
rner=20
>> of Henry Street), Halifax, NS B3H 1W5
>>=20
>> There will be light refreshments served, and door prizes awarded. Please=
=20
>> start arriving after 6:30 PM. The meeting will start at 7:00 PM on=20
>> WEDNESDAY, May 8th 2019 and is expected to finish by 8:30 PM. The follow=
ing=20
>> items will be on the agenda:
>>
>>  DRAFT AGENDA
>>
>>  * Approval of the agenda
>>  * Approval of Minutes of the last AGM, held April 11, 2018
>>  * The executive reports:
>>  * The chair
>>  * Treasurer
>>  * Technical
>>  * Manors
>>  * Office
>>
>>  * Discussion on proposed changes:
>>  * a) Membership definitions
>>  * b) New board numbers
>>  * Board elections
>>
>>  * Appointment of Auditors
>>  * Awarding Door Prizes
>>  * Other business
>>  * Adjournment
>>=20
>> The new board will meet for a few minutes after the close of the main=20
>> meeting.
>>=20
>> Shahab Rowshan
>> Chair of Chebucto Community Net
>> On behalf of the board
>> May 4, 2019
>>=20
>> ----- End forwarded message -----
>>=20
>>=20
>> ----- Original Message Forwarded Message -----
>>=20
>>=20
>> Subject:
>> ANNUAL GENERAL MEETING of the Chebucto Community Net
>> From:
>> Edward Dyer <aa146@chebucto.ns.ca>
>> Date:
>> Tue, 7 May 2019 04:46:04 -0300 (ADT)
>> To:
>> membership@chebucto.ns.ca
>>=20
>>=20
>>=20
>>=20
>> Dear Chebucto Community Net member,
>>=20
>> You are invited and encouraged to attend this year's Annual General Meet=
ing=20
>> of the Chebucto Community Net, to be held Wednesday May 8, 2019, at the=
=20
>> 'Slonim room' on the 4th floor of the Goldberg Computer Science Building=
 at=20
>> Dalhousie University. The building is located at 6050 University Ave (co=
rner=20
>> of Henry Street), Halifax, NS B3H 1W5
>>=20
>> There will be light refreshments served, and door prizes awarded. Please=
=20
>> start arriving after 6:30 PM. The meeting will start at 7:00 PM on=20
>> WEDNESDAY, May 8th 2019 and is expected to finish by 8:30 PM. The follow=
ing=20
>> items will be on the agenda:
>>
>>  DRAFT AGENDA
>>
>>  * Approval of the agenda
>>  * Approval of Minutes of the last AGM, held April 11, 2018
>>  * The executive reports:
>>  * The chair
>>  * Treasurer
>>  * Technical
>>  * Manors
>>  * Office
>>
>>  * Discussion on proposed changes:
>>  * a) Membership definitions
>>  * b) New board numbers
>>  * Board elections
>>
>>  * Appointment of Auditors
>>  * Awarding Door Prizes
>>  * Other business
>>  * Adjournment
>>=20
>> The new board will meet for a few minutes after the close of the main=20
>> meeting.
>>=20
>> Shahab Rowshan
>> Chair of Chebucto Community Net
>> On behalf of the board
>> May 4, 2019
>>=20
>>=20
>>=20
>>=20
>>=20
> <signatureafterquotedtext></signatureafterquotedtext>
>
---559023410-1903590565-1557254659=:7423--

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