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Date: Mon, 1 Apr 2019 13:30:40 -0400 (AST)
From: Richard Bonner <ak621@chebucto.ns.ca>
To: tom_d@chebucto.ns.ca
cc: Chebucto User help <userhelp@chebucto.ns.ca>,
References: <20190202090811.96817zs46ag06cs0@webmail.chebucto.ns.ca>
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Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

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On Mon, 1 Apr 2019, tom_d@chebucto.ns.ca wrote:

> Quoting Richard Bonner <ak621@chebucto.ns.ca>:
>
>> ***   I do use WebMail, but I only get to a broadband connection every few 
>> months, so I am unable to see these problems
>
> Bull!!- it's everywhere- I'm sitting in a parking lot outside a Tim Horton's 
> right now, with no problem getting bandwidth-

***   It may be every where, but I would still have to go to a Sobeys 
or local community centre. In addition, there must be wall power as my 
laptop battery is kaput, so parking lots are out for me.


> my point is that if you don't use it, don't know how it works,

***   I have used WebMail since CCN implenmented it, but have not used 
it since my last broadband session and that was before this problem 
started.


> pass the help request on to someone who does.

***   Which I have done.


> Your 'I have no problem because I don't use what CCN provides' is a 
> disservice to CCN and makes us look bad

***   CCN provides *all* my Internet services, but I am not near their 
broadband connection and must use dial-up.


> I am more than well aware of that- decades of membership/use and a stint on 
> the Board

***   Then you may know that there are only two User Help volunteers 
and one has health problems.

                               --------

    All this aside, Tom, I can only quote what I am told by CCN Tech.

   Richard Bonner
Chebucto User Help

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