CCN / Mail account problem (security certificate potentially expired)

From: "Y. Tong" <taiji@chebucto.ca>
Date: Wed, 15 Aug 2018 22:12:19 -0300
Cc: Doug Rigby <drigby@chebucto.ns.ca>,
To: userhelp@chebucto.ns.ca
Precedence: bulk
Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

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--Apple-Mail=_CC4E37FE-B5B0-48AF-BB34-6C91D5DA26AA
Content-Transfer-Encoding: quoted-printable
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	charset=utf-8

Dear Chebucto Community Net controllers,

Since a day or two ago, the CCN mail account is not working on iOS =
devices:

iOS (iPhone) Mail app: Chebucto email is greyed out, mail folders are =
unable to access.  Also tried to setup the CCN email account on multiple =
iPhones, to see if it is the phone issue or CCN issue, but the same =
issue still occurring on different iPhones. =20

Issue could be related to security certificate (potentially expired) =
being pushed to iOS devices.

Would be great if our technicians in CCN could look into this issue and =
to resolve it=E2=80=A6=20

Thank you in advance! =20


Best regards

Y.S. Tong
Halifax, Nova Scotia, Canada
tel:  (902) 443-5500
----------------------------





--Apple-Mail=_CC4E37FE-B5B0-48AF-BB34-6C91D5DA26AA
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<html><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =
-webkit-line-break: after-white-space;" class=3D""><div class=3D"">Dear =
Chebucto Community Net controllers,</div><div class=3D""><br =
class=3D""></div><div class=3D"">Since a day or two ago, the CCN mail =
account is not working on iOS devices:</div><div class=3D""><br =
class=3D""></div>iOS (iPhone) Mail app: Chebucto email is greyed out, =
mail folders are unable to access. &nbsp;Also tried to setup the CCN =
email account on multiple iPhones, to see if it is the phone issue or =
CCN issue, but the same issue still occurring on different iPhones. =
&nbsp;<div class=3D""><br class=3D""></div><div class=3D"">Issue could =
be related to security certificate (potentially expired) being pushed to =
iOS devices.<div class=3D""><br class=3D""></div><div class=3D"">Would =
be great if our technicians in CCN could look into this issue and to =
resolve it=E2=80=A6&nbsp;</div><div class=3D""><br class=3D""></div><div =
class=3D"">Thank you in advance! &nbsp;</div><br class=3D""><br =
class=3D""><div class=3D"">
<span class=3D"Apple-style-span" style=3D"border-collapse: separate; =
color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 16px; =
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-webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: =
auto; -webkit-text-stroke-width: 0; "><span class=3D"Apple-style-span" =
style=3D"border-collapse: separate; color: rgb(0, 0, 0); font-family: =
Chalkboard; font-size: 16px; font-style: normal; font-variant: normal; =
font-weight: normal; letter-spacing: normal; line-height: normal; =
orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; =
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-webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: =
auto; -webkit-text-stroke-width: 0px; "><span class=3D"Apple-style-span" =
style=3D"border-collapse: separate; -webkit-border-horizontal-spacing: =
0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); =
font-family: Chalkboard; font-size: 16px; font-style: normal; =
font-variant: normal; font-weight: normal; letter-spacing: normal; =
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text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; =
orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 16px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 16px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 16px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 14px; =
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letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 14px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 14px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 14px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><span =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
-webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: =
0px; color: rgb(0, 0, 0); font-family: Chalkboard; font-size: 14px; =
font-style: normal; font-variant: normal; font-weight: normal; =
letter-spacing: normal; line-height: normal; =
-webkit-text-decorations-in-effect: none; text-indent: 0px; =
-webkit-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><div =
style=3D"font-size: 14px; " class=3D""><font class=3D"Apple-style-span" =
color=3D"#000000"><font class=3D"Apple-style-span" face=3D"Lucida =
Calligraphy"><i style=3D"font-family: 'Lucida Calligraphy'; font-size: =
14px; font-style: italic; " class=3D""><span class=3D"Apple-style-span" =
style=3D"font-family: 'Lucida Calligraphy'; font-size: 14px; font-style: =
italic; "><span class=3D"Apple-style-span" style=3D"font-family: 'Lucida =
Calligraphy'; font-size: 14px; font-style: italic; "><span =
class=3D"Apple-style-span" style=3D"font-family: 'Lucida Calligraphy'; =
font-size: 14px; font-style: italic; "><span class=3D"Apple-style-span" =
style=3D"font-family: 'Lucida Calligraphy'; font-size: 14px; font-style: =
italic; ">Best =
regards</span></span></span></span></i></font></font></div><div =
style=3D"font-size: 14px; " class=3D""><font class=3D"Apple-style-span" =
face=3D"American Typewriter"><font class=3D"Apple-style-span" =
size=3D"1"><span class=3D"Apple-style-span" style=3D"font-size: 7px; =
font-family: 'American Typewriter'; "><br =
class=3D"khtml-block-placeholder"></span></font></font></div><div =
style=3D"font-size: 14px; " class=3D""><font class=3D"Apple-style-span" =
face=3D"Helvetica"><span class=3D"Apple-style-span" style=3D"font-family: =
Helvetica; font-size: 14px; "><span class=3D"Apple-style-span" =
style=3D"font-family: Helvetica; font-size: 14px; "><span =
class=3D"Apple-style-span" style=3D"font-family: Helvetica; font-size: =
14px; "><font class=3D"Apple-style-span" color=3D"#000000"><font =
class=3D"Apple-style-span" face=3D"LucidaBright-Demi"><span =
class=3D"Apple-style-span" style=3D"font-family: LucidaBright-Demi; =
font-size: 14px; "><span class=3D"Apple-style-span" style=3D"font-family: =
LucidaBright-Demi; font-size: 14px; "><span class=3D"Apple-style-span" =
style=3D"font-family: LucidaBright-Demi; font-size: 14px; "><span =
class=3D"Apple-style-span" style=3D"font-family: LucidaBright-Demi; =
font-size: 14px; ">Y.S. =
Tong</span></span></span></span></font></font></span></span></span></font>=
</div><div style=3D"font-size: 14px; " class=3D""><font =
class=3D"Apple-style-span" face=3D"Futura" size=3D"3"><span =
class=3D"Apple-style-span" style=3D"font-size: 12px; font-family: =
Futura; "><span class=3D"Apple-style-span" style=3D"font-family: Futura; =
font-size: 12px; "><span class=3D"Apple-style-span" style=3D"font-family: =
Futura; font-size: 12px; "><span class=3D"Apple-style-span" =
style=3D"font-family: Futura; font-size: 12px; "><span =
class=3D"Apple-style-span" style=3D"font-family: Futura; font-size: =
12px; "><span class=3D"Apple-style-span" style=3D"font-family: Futura; =
font-size: 12px; "><span class=3D"Apple-style-span" style=3D"font-family: =
Futura; font-size: 12px; "><span class=3D"Apple-style-span" =
style=3D"font-family: Futura; font-size: 12px; "><span =
class=3D"Apple-style-span" style=3D"font-family: Futura; font-size: =
12px; ">Halifax, Nova Scotia, =
Canada</span></span></span></span></span></span></span></span></span></fon=
t></div><div style=3D"font-size: 12px; font-family: Helvetica; " =
class=3D""><font class=3D"Apple-style-span" face=3D"Helvetica"><span =
class=3D"Apple-style-span" style=3D"font-family: Helvetica; font-size: =
12px; "><span class=3D"Apple-style-span" style=3D"font-family: =
Helvetica; font-size: 12px; "><span class=3D"Apple-style-span" =
style=3D"font-family: Helvetica; font-size: 12px; "><span =
class=3D"Apple-style-span" style=3D"font-family: Helvetica; font-size: =
12px; "><span class=3D"Apple-style-span" style=3D"font-family: =
Helvetica; font-size: 12px; "><span class=3D"Apple-style-span" =
style=3D"font-family: Helvetica; font-size: 12px; "><span =
class=3D"Apple-style-span" style=3D"font-family: Helvetica; font-size: =
12px; "><span class=3D"Apple-style-span" style=3D"font-family: =
Helvetica; font-size: 12px; "><span class=3D"Apple-style-span" =
style=3D"font-family: Helvetica; font-size: 12px; ">tel:&nbsp; (902) =
443-5500</span></span></span></span></span></span></span></span></span></f=
ont></div><div style=3D"font-size: 12px; font-family: Helvetica; " =
class=3D""><span class=3D"Apple-style-span" style=3D"font-family: =
Helvetica; font-size: 12px; =
">----------------------------</span></div><br =
class=3D"Apple-interchange-newline"></span></span></span></span></span></s=
pan></span></span></span></span><br =
class=3D"Apple-interchange-newline"></span>
</div>

<br class=3D""><div class=3D"">
<div dir=3D"auto" style=3D"caret-color: rgb(0, 0, 0); color: rgb(0, 0, =
0); letter-spacing: normal; text-align: start; text-indent: 0px; =
text-transform: none; white-space: normal; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: =
break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" =
class=3D""><div dir=3D"auto" style=3D"caret-color: rgb(0, 0, 0); color: =
rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: =
0px; text-transform: none; white-space: normal; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: =
break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" =
class=3D""><div dir=3D"auto" style=3D"caret-color: rgb(0, 0, 0); color: =
rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: =
0px; text-transform: none; white-space: normal; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: =
break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" =
class=3D""><div style=3D"color: rgb(0, 0, 0); letter-spacing: normal; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: =
break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" =
class=3D""><div class=3D"" style=3D"font-family: Helvetica; font-size: =
12px; orphans: 2; widows: 2;"><div class=3D"" style=3D"font-family: =
Chalkboard; font-size: 18px;"><br =
class=3D""></div></div></div></div></div></div></div></div></body></html>=

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