problems webmail on my phone

Date: Tue, 29 May 2018 19:12:08 -0300
From: Denise DeMoura <denised@chebucto.ns.ca>
To: userhelp@chebucto.ns.ca
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Hi there,

Thanks for the great service.

I always use webmail and have no problem using various computers with  
various servers.

But last year I've frequently been without internet access while  
camping so have been using my phone. I had to try several times to get  
into my Inbox but at least it worked sporadically.

This year I haven't been able to get into my Inbox at all.

I type in my username and password then it goes to a screen that is  
blank except for Welcome, Denise DeMoura, in the top left.

I'm presently using a Samsung Galaxy on Bell

Since I'm going to again be living in a campground I'm really hoping  
I'll be able to get my webmail. I hope you can help.

Thanks,

Denise

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