forgotten password

Date: Fri, 25 May 2018 20:47:11 -0300
To: userhelp@chebucto.ns.ca
From: Charles Spurr <ad236@chebucto.ns.ca>
Precedence: bulk
Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

I have forgotten my chebucto password so I cannot access my chebucto 
mail from a new device. What can I do?