why is my email quota so small?

Date: Tue, 15 Nov 2016 21:12:19 -0400
From: Stephen Noel <noel@chebucto.ns.ca>
To: userhelp@chebucto.ns.ca
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dear Chebuctonet; I keep getting warnings re exceeding my email quota.  
  I pay for this email every year.  Why is the quota so small?
Please comment
Steve Noel

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