Security proocol "error" message

Date: Tue, 23 Jun 2015 17:26:33 -0300
From: "Alexander E. Mackinnon" <ar688@chebucto.ns.ca>
To: userhelp@chebucto.ns.ca
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Hi Andrew:

It sounds complicated. I am away from home again now and using another  
computer ( not mine) and not having any problems. I gather there was  
some upgrading of our wireless signal happening at my coop recently,  
perhaps that is/was part of the problem.

I will be back home in a week and will see if the problem persists  
then. Thank you for your reply.

Sandy

Quoting "Andrew D. Wright" <awright@chebucto.ns.ca>:

>
> 	Hi Sandy. I've logged into both secure pages on our website and  
> secure webmail with the latest versions of Internet Explorer,  
> Mozilla Firefox 32 and 64 bit versions and 64 bit Google Chrome and  
> get nothing but a secure page with the green address bar of our  
> Extended Validation SSL security certificate.
>
> 	What browser, what version number and what operating system were  
> you using when you got the error? Is it still happening?
>
> 	Common errors come from outdated software, incorrect system  
> settings (incorrect system time will invalidate a good certificate  
> if the system time is before or after the certificate's lifetime),  
> or network anomalies such as bad connections, misconfigured proxy or  
> caching servers or man-in-the-middle data interception.
>
> 	Where I've been unable to duplicate the issue we need more  
> information including the exact text of any error messages and  
> information on browser, its version, the operating system and the  
> network connection (was it a managed connection with  
> firewall/caching/etc.?) to be able to suggest any answers.
>
> On Tue, 23 Jun 2015, Alexander E. Mackinnon wrote:
>
>> Hi Chebucto:
>>
>> I have had a repeated problem accessing the webpage today. I kept  
>> getting a message from Mozilla that there was a security problem  
>> accessing the webpage and to advise my server of the problem. The  
>> message apparently is that your security protocol is not up to  
>> date. By dint of perseverance I finally got access despite getting  
>> this "error" message several times as I went page by page through  
>> my e-mails. It necessitated "retrying" several times until I was  
>> able to check all my e-mails, obviously very frustrating.
>>
>> Sandy
>>
>
>
>


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