email won't download

From: Cynthia Street <af367@chebucto.ns.ca>
Date: Wed, 29 Apr 2015 23:38:17 -0300
To: userhelp@chebucto.ns.ca
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Hello userhelp - 
I've sent this message to Andrew but he may not be there, or receiving this, or maybe this is his address instead of the one I had.  In any case my problem over the past while has been my email account at ccn.  Emails with attachments come into ccn, but will not download to Mail, in OSX, relatively recent version of iMac. An example attachment might be 10MB, not that huge by today's standard, and much less than the allotted space I have at ccn.  It starts to load slowly then after a long time, stops, and nothing comes in.  Any emails sent after that one are then backlogged behind it.  Is there any solution for this?  This is beginning to be a problem for me.
Cynthia Street
422-5484

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