flash player

Date: Tue, 15 Jan 2013 18:37:09 -0400
From: Janet Mackenzie <jimack@chebucto.ns.ca>
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.28) Gecko/20120306 Lightning/1.0b2 Thunderbird/3.1.20
To: userhelp@chebucto.ns.ca
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i assume you just need the harddrive, not the monitor.  and do i need an 
appointment?

On 1/14/2013 5:16 PM, CCN Help wrote:
>
> Hi Janet,
>
> Could you bring your computer to the Chebucto office at Dalhousie
> University? Our office staff can perform the necessary updates to help
> you. They offer the reply below.
>
> Tony @ CCN Help
>
> -------
>
> ---------- Forwarded message ----------
> Date: Mon, 14 Jan 2013 14:13:07 -0400 (AST)
> From: Andrew D. Wright <adw@chebucto.ns.ca>
>
> Hi Tony. From her response, she should bring her computer into the
> office so we can make sure it is fully patched. She's running XP SP2 so
> her updates are several years behind. This would also affect program
> compatibility across a number of applications. The office is open for
> such work, which is no charge, 2-4 PM weekdays.
>
> If this issue isn't what's screwing up Flash, it could be the Flash
> downloader timing out on a dialup connection. Flash is a 500K stub that
> downloads the 10-12 Mb or so of the main program. Hidden on the Adobe
> site is an all-in-one installer that may work better over dialup, but
> her other issues are bad enough that they should be seen to first. Her
> computer is extremely vulnerable to malware as it stands.
>

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