Problems Connecting to the Internet

Date: Sun, 18 Nov 2012 19:15:06 -0400 (AST)
From: Richard Bonner <ak621@chebucto.ns.ca>
To: Lisa WooShue <shue_woo@yahoo.ca>
cc: Chebucto User help <userhelp@chebucto.ns.ca>
References: <1352829144.59550.YahooMailNeo@web120303.mail.ne1.yahoo.com>
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On Tue, 13 Nov 2012, Lisa WooShue wrote:

> My mother has been unable to connect to Chebucto. When she does she 
> gets the following error: Error 691: Access was denied because the 
> username and/or password was invalid on the domain. Her computer was 
> working up untl Monday, November 5.
(Snip)

***   Has her account expired? I am not with the office, so I cannot 
check this fact. She would have gotten a renewal request within a 
month of the anniverisary of the account activation date.

   Richard Bonner
Chebucto User Help

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