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Index of Subjects Hi Andrew, First - thanks very much for the offer of help. The next time you hear from me may be to set up a time. I'm also checking out some other options ... it's not actually my account that's having the problem, I'm trying to help my wife (ak328) update all of her system files. It's turned into a bigger job than I expected. It looks like the problem may be with her Outlook Express. Also, thanks for the explanation on encrytion ... I assumed the answer you provided, but it's nice to have it confirmed. Peter M Quoting "Andrew D. Wright" <adw@chebucto.ns.ca>: > > Hi Peter. If you put in the settings correctly your mail will work. > Double check your SMTP settings. Are you using Port 465? Do you have > SSL turned on? Is My server requires authentication checked? Have > you put in checks where they should not go? There should be no check > in Log on using Secure Password Authentication. > > If you are having trouble, it is free to bring the computer here > into the office for us to set up. Any weekday afternoon between 2 > and 4 would be fine. > > There are different types of encryption. The encryption we are > talking about here is between Chebucto's server and you. When you > talk to us and are sending a password, we say that should be > scrambled so it can't be intercepted by third parties, which is > particularly true on a wireless setup, but also of great concern on > any third party network where you have no idea who has access. Your > mail recipient won't see any difference. > > For the purposes of SMTP, we insist that if you're coming in on a > third party network you must use encryption and you must > authenticate that you are our user with your login name and > password. The vast majority of providers do not even offer this > service at all. > > > > > > On Fri, 17 Feb 2012, Peter Mortimer wrote: > >> Hi again, >> >> As far as I can tell I've done the set up according to the >> information at the link and am still unable to send email. >> Receiving still works fine. I've spent time on Microsoft help ... >> which has been no help at all (your information is much easier to >> follow BTW). Any suggestions on where else I might find some >> additional information, especially on the subject of encryption? >> I'm thinking that I may not have those setting right. That's one >> of the subjects that the MS website provides information for. I >> have also sent a query to them. >> >> Also, just wondering ... doesn't turning on encryption cause >> problems for the email recipient? >> >> >> Quoting "Andrew D. Wright" <adw@chebucto.ns.ca>: >> >>> >>> Hi Peter. We *strongly* suggest you turn on encryption for POP3, >>> IMAP and SMTP if you're coming in on another network. You can find >>> setup information on it here: >>> >>> http://www.chebucto.ns.ca/PPP/securemail.shtml >>> >>> >>> >>> On Wed, 15 Feb 2012, Peter Mortimer wrote: >>> >>>> Hi, >>>> >>>> We've recently switched from dial-up through Chebucto to a home >>>> based wifi with Eastlink. We'd like to keep our Chebucto >>>> memberships and email accounts. Our Outlook Express is set up for >>>> the dial-up connection and seems to work fine for receiving >>>> emails, but won't send emails. Do I have to change Outlook >>>> settings or some other setting? >>>> >>>> Apologies if there is an FAQ somewhere on your site, I looked and >>>> didn't find one, >>>> >>>> Peter M >>>> ag500 >>>> >>> >>> >> >> >> > >
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