Problem with INBOX for turner@chebucto.ns.ca

Date: Mon, 16 May 2011 14:58:14 -0300
From: Shane Turner <shane.turner@newpace.ca>
Organization: NewPace Technology Development
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.17) Gecko/20110414 Lightning/1.0b2 Thunderbird/3.1.10
To: userhelp@chebucto.ns.ca
CC: adw@chebucto.ns.ca
References: <4DCD1879.5020107@newpace.ca> <Pine.GSO.4.64.1105161013170.22464@halifax.chebucto.ns.ca> <4DD124CD.1020206@newpace.ca> <Pine.GSO.4.64.1105161351110.11927@halifax.chebucto.ns.ca>
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Thunderbird was having troubles downloading the contents of my INBOX. 
After taking a look with the web interface, it appeared that it was 
working, but doing a lot of work due to my ESET NOD32 virus scanner 
scanning the messages as they were being downloaded.

Since then, I've temporarily disabled my virus scanner and had 
Thunderbird download the folder. There's still one "empty" message there 
that can't be read. When I try to select it I get nothing.

I created a temporary folder called TEMP_INBOX and moved all of the good 
messages there. All that remains is the bad message and anything else 
that trickles in.

If I try to delete the bad message with webmail, I get:

There was an error deleting messages from the folder "Inbox". This is 
what the server said: System I/O error

It doesn't give me a warm and fuzzy feeling about the state of it.
Any chance that the inbox file can be fixed by someone on the server? 
I'm hoping it's just a badly formatted message in there, and not 
something more serious.

Feel free to call me at 406-8375 x1008.

Thanks,
Shane

On 16/05/2011 2:02 PM, Andrew D. Wright wrote:
>
>     Hi Shane. The trouble in your case was a corrupted 'seen' file, 
> which says what messages you've looked at already. Our tech reset it 
> so all messages now show as new.
>
>     You say that you are unable to download everything in Thunderbird. 
> What is the issue there?
>
>
>
> On Mon, 16 May 2011, Shane Turner wrote:
>
>> Yes and No. My Inbox is now visible in Thunderbird, but it's unable 
>> to download everything. Also, all of my read mail is marked as 
>> unread. I'm going to try out the webmail interface and see if it's in 
>> better shape. I may just have to delete the local cache of my inbox.
>>
>> Shane
>>
>> -- 
>> Shane Turner @ NewPace Technology Development
>> AIM/MSN: shane.turner@newpace.ca
>> TEL:     +1-902-406-8375 x1008
>> HTTP:    www.newpace.ca
>>
>>
>>


-- 
Shane Turner @ NewPace Technology Development
AIM/MSN: shane.turner@newpace.ca
TEL:     +1-902-406-8375 x1008
HTTP:    www.newpace.ca

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