program questions.

Date: Mon, 28 Feb 2011 12:24:23 -0400
From: Janet Mackenzie <jimack@chebucto.ns.ca>
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hi andrew, i have a few things on my programs list that i never asked 
for and some that i have questions about.  1.   i have a program called 
"remote assistance".  i know what it means, i just do not know where it 
came from.     2.  i have a spybot update request that is telling me to 
request the closest location to me and the closest is in the u.s.a. 
3. also, if i missed some updates do i just do the most recent?

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