Failed email

Date: Tue, 28 Sep 2010 12:09:54 -0300
From: Louanne Devanney <loudevan@chebucto.ns.ca>
To: userhelp@chebucto.ns.ca
References: <000601cb5e51$0011a770$6601a8c0@winxpd80c176cb>
User-Agent: Internet Messaging Program (IMP) H3 (4.3.4)
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Return-Path: <userhelp-mml-owner@chebucto.ns.ca>
Original-Recipient: rfc822;"| (cd /csuite/info/lists/userhelp; /csuite/lib/arch2html)"

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Thank you - I think the problem was in the user name browser bar.   
When I type the "l" two versions of my username appear in the bar  
below.  I can delete it/them when they pop up and type the name in  
myself.  Perhaps this will undo the mistake typed in previously.
Louanne



Quoting "Andrew D. Wright" <awright@chebucto.ns.ca>:

>
> 	Hi Louanne. We think what is happening is that you've added an  
> extra space after your username. Our login script can accept that,  
> which is how you're getting that far, but behind the scenes there is  
> no account called "loudevan " which is why you're not seeing any  
> mail or personal information. Delete any saved usernames and  
> passwords for Chebucto you may have in your browser since it may  
> have saved the username wrong with the extra space and this would be  
> not obvious to detect unless you are looking specifically for it.
>
> 	With the username loudevan (no space after the name) and the  
> correct mailbox password things should work fine.
>
> On Mon, 27 Sep 2010, burris devanney wrote:
>
>> I am using my husband's email address in order to report that my  
>> email account loudevan@chebucto.ns.ca is not functioning.  The  
>> following information appears at the top of the page:  Validation  
>> failed for loudevan@chebucto.ns.ca  Your From address is not a  
>> valid email address.  This can be fixed in your personal option page.
>> I have been unable to find something called a personal options  
>> page.  I presume that is accessible by the server.  Nothing has  
>> changed at my end re the computer terminal I use, software, or  
>> anything else.  I presume the problem is a server problem.
>>
>> On what should be my inbox page saved messages are not showing up  
>> nor is there anything in the address book.  I presusme this  
>> information is not lost.
>>
>> Please fix.
>>
>> Louanne Devanney
>>
>
>
>


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