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I sent this to help-answers earlier tonight but I guess it got caught in the filters. Here it is again with some pixie dust on it to get it through. ---------- Forwarded message ---------- Date: Tue, 24 Jan 2017 00:20:52 +0000 From: Chris Maxwell <maxwell@cs.dal.ca> To: Pat & Malcolm Bayne <av227@chebucto.ns.ca> Cc: "office@chebucto.ns.ca" <office@chebucto.ns.ca> Subject: Re: Mail --Apple-Mail=_3F70E87A-2F8A-4099-9E18-7DB0FE112505 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Andrew, Just so that you know I have looked in on this: I phoned and we had a discussion to try to track this down. I think it = is old imapd processes hanging around stopping new ones being spawned. Malcolm is going to see if killing them off fixes the problem for a = while, and if so I am going to conclude that it is a correct diagnosis. If I have it correct, temporarily we are going to try out just killing = off the old processes periodically until I can get the new mail server going. =E2=80=94=E2=80=94 Chris Maxwell Chair Technical Committee, Chebucto Community Network Halifax, Nova Scotia, Canada > On Jan 23, 2017, at 16:59, Pat & Malcolm Bayne <av227@chebucto.ns.ca> = wrote: >=20 > Getting a bit frustrated with service for a while > When I am drafting an email either on my iPad or iPhone I am = continually being receiving a message saying chebucto is not responding = and that I should check my password > I ignore the message, send my email and sometimes it takes a while to = actually go, quite often getting stuck in my outbox > Other times when trying to find out if I have any email the system = freezes up on "checking for mail" which sometimes lasts hours > The only way I seem to be able to get around it is by sending an email = to chebucto from my gmail account. In the meantime I check chebucto = website and it tells me all system are operating and" no news is good = news "I want to determine if I am having a problem and if so, how do I = clear it or is there a problem with the system > FYI I periodically power down by phone and iPad just to make sure my = units are not blocked > An actual acknowledgment or response to this email would be = appreciated either by email or 902-462-3288 > Thanks > Malcolm >=20 >=20 > Sent from my iPhone >=20 --Apple-Mail=_3F70E87A-2F8A-4099-9E18-7DB0FE112505 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html = charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" = class=3D""><div class=3D""><br class=3D""></div><div = class=3D"">Andrew, </div><div class=3D""> Just so that = you know I have looked in on this:</div><div class=3D""><br = class=3D""></div><div class=3D"">I phoned and we had a discussion to try = to track this down. I think it is </div><div class=3D"">old = imapd processes hanging around stopping new ones being = spawned.</div><div class=3D""><br class=3D""></div><div class=3D"">Malcolm= is going to see if killing them off fixes the problem for a = while, </div><div class=3D"">and if so I am going to conclude that = it is a correct diagnosis. </div><div class=3D""><br = class=3D""></div><div class=3D"">If I have it correct, temporarily we = are going to try out just killing off the old processes = periodically </div><div class=3D"">until I can get the new mail = server going.</div><div class=3D""><br class=3D""></div><div = class=3D""><br class=3D""></div><div class=3D""> <div class=3D""><span class=3D"Apple-style-span" style=3D"border-collapse:= separate; border-spacing: 0px;">=E2=80=94=E2=80=94</span></div><div = class=3D""><span class=3D"Apple-style-span" style=3D"border-collapse: = separate; border-spacing: 0px;"> </span><span = class=3D"Apple-style-span" style=3D"orphans: 2; widows: 2;">Chris = Maxwell</span><br style=3D"orphans: 2; widows: 2;" class=3D""><div = style=3D"orphans: 2; widows: 2;" class=3D""><div style=3D"word-wrap: = break-word; -webkit-nbsp-mode: space; -webkit-line-break: = after-white-space;" class=3D""><div style=3D"margin: 0px;" = class=3D""><font face=3D"Helvetica" class=3D""> Chair Technical = Committee, Chebucto Community Network</font></div><div style=3D"margin: = 0px;" class=3D""><font face=3D"Helvetica" class=3D""> Halifax, = Nova Scotia, Canada</font></div><div style=3D"margin: 0px;" = class=3D""><font face=3D"Helvetica" class=3D""> (902) 494-1369 = / <a href=3D"mailto:chris.maxwell@dal.ca" class=3D""><font = color=3D"#001ee6" style=3D"color: rgb(0, 30, 230);" class=3D""><u = class=3D"">chris.maxwell@dal.ca</u></font></a> / FAX: (902) = 492-1517</font></div></div></div><span class=3D"Apple-style-span" = style=3D"orphans: 2; widows: 2; border-collapse: separate; = border-spacing: 0px;"><br class=3D""></span></div><br = class=3D"Apple-interchange-newline"> </div> <br class=3D""><div><blockquote type=3D"cite" class=3D""><div = class=3D"">On Jan 23, 2017, at 16:59, Pat & Malcolm Bayne <<a = href=3D"mailto:av227@chebucto.ns.ca" = class=3D"">av227@chebucto.ns.ca</a>> wrote:</div><br = class=3D"Apple-interchange-newline"><div class=3D"">Getting a bit = frustrated with service for a while<br class=3D"">When I am drafting an = email either on my iPad or iPhone I am continually being receiving a = message saying chebucto is not responding and that I should check my = password <br class=3D"">I ignore the message, send my email and = sometimes it takes a while to actually go, quite often getting stuck in = my outbox <br class=3D"">Other times when trying to find out if I have = any email the system freezes up on "checking for mail" which sometimes = lasts hours <br class=3D"">The only way I seem to be able to get around = it is by sending an email to chebucto from my gmail account. In the = meantime I check chebucto website and it tells me all system are = operating and" no news is good news "I want to determine if I am having = a problem and if so, how do I clear it or is there a problem with the = system <br class=3D"">FYI I periodically power down by phone and iPad = just to make sure my units are not blocked <br class=3D"">An actual = acknowledgment or response to this email would be appreciated either by = email or 902-462-3288<br class=3D"">Thanks <br class=3D"">Malcolm <br = class=3D""><br class=3D""><br class=3D"">Sent from my iPhone<br = class=3D""><br class=3D""></div></blockquote></div><br = class=3D""></body></html>= --Apple-Mail=_3F70E87A-2F8A-4099-9E18-7DB0FE112505--
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