next message in archive
no next message in thread
previous message in archive
Index of Subjects
Hi Sandy. I've logged into both secure pages on our website and secure webmail with the latest versions of Internet Explorer, Mozilla Firefox 32 and 64 bit versions and 64 bit Google Chrome and get nothing but a secure page with the green address bar of our Extended Validation SSL security certificate. What browser, what version number and what operating system were you using when you got the error? Is it still happening? Common errors come from outdated software, incorrect system settings (incorrect system time will invalidate a good certificate if the system time is before or after the certificate's lifetime), or network anomalies such as bad connections, misconfigured proxy or caching servers or man-in-the-middle data interception. Where I've been unable to duplicate the issue we need more information including the exact text of any error messages and information on browser, its version, the operating system and the network connection (was it a managed connection with firewall/caching/etc.?) to be able to suggest any answers. On Tue, 23 Jun 2015, Alexander E. Mackinnon wrote: > Hi Chebucto: > > I have had a repeated problem accessing the webpage today. I kept getting a > message from Mozilla that there was a security problem accessing the webpage > and to advise my server of the problem. The message apparently is that your > security protocol is not up to date. By dint of perseverance I finally got > access despite getting this "error" message several times as I went page by > page through my e-mails. It necessitated "retrying" several times until I was > able to check all my e-mails, obviously very frustrating. > > Sandy >
next message in archive
no next message in thread
previous message in archive
Index of Subjects