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Hi Don, One of our mail server hard disks is acting up and we have a new one on order. Whenever it temporarily fails, incoming email is held on a backup server until delivery can be made so no incoming mail is lost. Outgoing mail being composed via PINE is cached and kept in your account as a postponed-message for you to resume upon your next login. When you compose an email using Outlook Express, Thunderbird, Agent or any other stand-alone third-party email program, that program controls the cache and will hold your composed email until such time that you can reconnect with Chebucto. That leaves WebMail as the lone problem and this is what I do for it: If I need to compose a large email, one which takes a while to compose (as I am not a fast typist either), I will use Wordpad to compose it on my PC (Macs have their own version of Wordpad or something similar) and save the composed email as a simple text file in a special folder I create on my C: drive (I call mine 'outgoing' for outgoing email). When I connect to WebMail, I simply start to compose a new message, open my Wordpad text file (in the 'outgoing' folder) containing my already composed email and copy the entire message straight into my webMail, then sending it. This way I can ensure that the composed message, I worked so diligently on, doesn't get lost via technical glitches, which are bound to happen from time to time. If you were planning a trip to New Brunswick, wouldn't you pack everything ahead of time, get your car gassed up the day before and have everything ready to go. Using technology is much like that today. With so many demands on every technical system out there, a lot of things, unfortunately, fail at the most inopportune time, so my workaround simply ensures I don't face that problem again. I was in the same boat as you several times before I changed my way of doing things. Hope this helps, Tony @ CCN Help ------------ On Tue, 2 Aug 2011, Don Bidgood wrote: > When composing a New Message in Chebucto Web Mail I will at times get an > instruction to Log in again. This occurs when it takes me a long time to > compose the Message - yes I am a slow typist. When I do Log In my "New > Message" screen usually returns and I can continue. However from time to time > when I Log In again my original "New Message" screen disappears and is > replaced by an empty "New Message" screen and my previous work is lost. This > is annoying to say the least. > > I have reported this problem to you in the past, but it continues. I realize > the problem of tracking down the cause of intermittent faults, but suggest > that the following fix would go a long way to resolving the issue: > > Extend the period of time lapse before the request to Log In is issued and > ideally add an advisory note warning user that this is pending and > recommending saving the work in progress. > > Computer DAL Latitude D610 > WINDOWS XP > Firefox > > Thank you, Don Bidgood > > >
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