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Hi David,
Would it be possible for you to try Thunderbird via the POP3 server and
see if it works better? It's a similar setup to Webmail except that you
have a lot more control over things and it's fully customizable.
Thunderbird is available from Firefox's website at: www.mozilla.org.
Failing that, you could logging into your text account using your
userid and your mail password (not the PLUS password) and enter PINE, the
(go mail) link, and try sending it that way. You would need to go to your
files section first (go files) and upload the particular file to your
account and then enter PINE and use the attachment function to attach it
to your outgoing email.
I'm copying Tech on this reply in case they have further suggestions.
Also; I've never heard of Road Runner in California so I'm not sure what
that is.
Tony @ CCN Help
-----------------
On Mon, 15 Dec 2008, David Patrick Lyons wrote:
> Hi: I just use the Chebucto webmail. There are no strange characters.
> Basically, I am trying to send e-mails with attachments that I have
> received directly on my Chebucto webmail, and attach files that I have
> in my documents file. I have Road Runner in California. I know that our
> RR users can send files this size. Someone mentioned that maybe my lap
> top has a file size limit, but it is a HP Pavilion with EP Windows. This
> shouldn't be a problem. There is probably some adjustment for file size
> that I need to do. I just don't know what.
> Thanks, David
>
> Quoting CCN Help <ch1@chebucto.ns.ca>:
>>
>> Hi David,
>>
>> Your original email was sent to Tech so they could test the email system
>> and we haven't heard of any problems from other users.
>>
>> Does the file have a strange name or odd characters within the name?
>> I've seen attachments rejected because they were oddly-named such as:
>> mai%43#l.zip. Odd characters such as @#$%^&*() in the filename will mess
>> up file transfer from accounts to email and may be rejected.
>>
>> As a rule of thumb, if your account can hold the file, then your email
>> can send it so the size of the file isn't an issue, as long as it resides
>> in your account. Email accounts can be as high as 2gb in size so that is
>> quite a bit of breathing room for file attachments. As a test, I sent a
>> large file attachment out and received it too. How do you access your
>> mail? PINE (which I use through text dial-up) obviously has no
>> noticeable size limit. If you're using Webmail or POP3, there might be
>> a transfer speed issue related to file size.
>>
>> I sent a test file from a friend's house using Eastlink high speed with
>> a 5mb file and it failed so it was an Eastlink problem. My friend received
>> the 5mb file from my CCN account so I was able to send it but he couldn't
>> return it. File size might have something to do with it if you're
>> uploading 'live' from your home account.
>>
>> CCN Help
>>
>> ---------------------------
>>
>> On Mon, 15 Dec 2008, David Patrick Lyons wrote:
>>
>>> No...
>>
>>> Quoting CCN Help <ch1@chebucto.ns.ca>:
>>>>
>>>> Has this problem been resolved?
>>>>
>>>> On Fri, 7 Nov 2008, David Patrick Lyons wrote:
>>>>
>>>>> Another problem is trying to send an attached file [2.53 MB]. It says it
>>>>> exceeds file size and that it can't be sent.
>>
>>
>
>
>
>
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