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Hi Carmel, Userhelp and Mousepad are usually for the assistance of the users of the Chebucto Community Net but we will never turn away from answering a question that could possibly assist someone. Are you using a dial-up service? Phone line interference, call waiting, bad connections or a number of other factors can cause the effect you describe. Internet transmission (including connecting to CCN) is all a matter of hisses, clicks, pops and screeches (the language of modems) and so unfortunately, phone line noise, call waiting beeps, someone picking up an extension, telephone company work in your area etc...can all contribute to noises interpreted by the system to be legitimate characters typed on your keyboard. If one of those noises is interpreted as 'hang up', your ISP will disconnect. Check all your phone line connections in your home. Blow dust out of any connections where the cords plug into the walls. Listen to your dial tone and then tap your hang up button to make your phone line quiet. Listen to see if you have a quiet line or if there is a lot of hum and static on your phone line once the dial tone is stopped. These all contribute to bad connections. To disable call waiting, add *70 to your dial up options in your modem setup. If you live in an apartment building, it's possible the connection from the street to the building may have become faulty - check with the other tenants in your building to see if they, too, are experiencing problems with the phone line. Call the phone company to see if there have been any other reports of line problems in your immediate area that may contribute to your problem. As well, they should be able to tell you if there is work currently being performed in your area. Ensure that no other programs start using your resources on your computer while you're online. Viruses, adware, spyware, malware all like to use the internet connection to send data back to their creators or to replicate by sending copies of themselves to names found in your email addressbook. Anti-virus programs set to autorun every now and then can temporarily disconnect your internet connection while scanning your system in the background. Firewalls have been known to knock people offline occasionally in their over protective zealousness. Let us know if any of these suggestions has helped you or if you need clarification of anything. Tony @ CCN Help ----------------------- On Wed, 14 May 2008, carmel m fox wrote: > From: carmel m fox <delta4789@yahoo.ca> > Comments: > Why does my connection , disconnect when I don't ask it to do so, I can be in the middle of something, and I loose connection.
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