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Hi Beth. There is a telephone line problem of some sort. You can go to http://plus.chebucto.ns.ca and click on the link that says Your Plus Usage when you are online on Chebucto Plus to see the chart yourself. All your connections end with a dropped carrier or remote end hung up. Your connection speeds are very good but there must be something not right, either line noise or a loose connection of some sort or a badly wired phone jack that is disrupting the connection. Unfortunately all we can offer is for you to bring your computer into our office where our phone lines are a known quantity and we can see if we can rule out your computer hardware and software as causes of the connection disruptions. At your place you can try replacing the phone cable running from the computer to the wall jack with a new one and try hooking the computer up to a different wall jack and see if that makes a difference. If your computer's connection to the wall jack is long or goes through other devices try connecting it directly to the wall jack with a short phone cable. On Thu, 19 Apr 2007, Beth Clark wrote: > Hi Chebucto: I just renewed my account - username bclark, but am wondering if I should be upgrading? I have been having problems sending multi page email attachments and end up having to send them individually. Also, can't get my new messages via outlook express and get error message saying "connection to server has failed or unavailable". Not sure if this has anything to do with you or my phone service. Would you let me know. Thanks. > > Beth Clark
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