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Hi Dwight, When you select Connect, it should give you a small box that allows you to view which modem is selected before proceeding to dial. Scroll the arrow in that box until you highlight your modem. Sometimes, the software believes it sees another modem in the system (Windows will sometimes hold on to older data and use it as current data). Once you have successfully dialed in using the new selection, it will become the defacto standard for your system and will work automatically after that. Your voice modem will work fine for data as well. Some older data-only modems didn't allow voice connections. CCN Help --------------- On Mon, 4 Sep 2006, D. Roberts wrote: > We were in last Monday to get a dial up account for Heather Tonner. We installed the dial up software, but whenever we try to connect her MODEM keeps coming up as MODEM not found. I have installed updated drivers, and it shows on the MODEM icon in setup as being installed and recognized, but it won't connect. I did notice however that it is a voice MODEM a Diamond Multimedia SupraMax 56i Voice PCI modem to be excact. Can a voice MODEM of this type be used to connect to the Inernet or are they only used for other applications like a microphone perhaps? Thanks......
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