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Index of Subjects Hi Wendy. The error message you enclosed comes from a mail program called Outlook Express. Outlook Express gets and sends its mail over a PPP internet connection. Chebucto Community Net provides this sort of PPP internet connection but you have never had a Chebucto PPP internet connection. What this means is when you are using Outlook Express, you are on a PPP internet connection. This connection does not come from us, so it has to come from someone else. The people that run your internet connection run the send mail server (or SMTP server for its proper name) that you use. So all along you have received your mail from us but sent it out using the SMTP server of your PPP internet connection supplier. So to fix your problem, you need to talk to the people who supply you with your PPP internet connection. They are the people who run the SMTP server you use. I hope this makes things clearer for you. On Tue, 24 Jan 2006 wmcdonal@staff.ednet.ns.ca wrote: > Thank you. As I do not understand all of this, its news to me. I have had the > same service over the years but suddenly the mailing option disappeared. > Has spam blocker disappeared as well as I am now receiving spam on this a/c and > did not previously. > Perhaps the services provided have been recategorized - I do not think I knew > this. I have just renewed my a/c so perhaps that was the problem. I guess I > need to rethink my options for the future. > Not all of the members are as knowledgeable about the technical side - I am one > who is on a 'need to know' basis only! And I was happy with the way things > used to work. Change is always difficult to encounter. > Thank you, > Wendy > > > > Hi Wendy. Since you do not have a Chebucto Plus account with > > Chebucto you can't be using our connectivity to contact the Chebucto SMTP > > (send mail) server. You need to use the SMTP server of your internet > > connection. Contact your internet service provider to see what their SMTP > > server settings are. > > > > The way email works, you can POP3 download your Chebucto mail from > > any connection. Similarly, you can POP3 download any provider's mail from > > a Chebucto Plus PPP connection. You can only send mail using the SMTP > > server of your network connection so you could only use Chebucto's SMTP > > server if you were on our Chebucto Plus 56 K dialup service. Each internet > > service provider will have their own SMTP server and it can only be used > > from their connection. > > > > > > > > On Tue, 24 Jan 2006 wmcdonal@staff.ednet.ns.ca wrote: > > > > > Hello, > > > I am having trouble sending my mail from ak127. > > > The following is the error message which has been coming for a week. > > > Please help me solve this. > > > Thanks, > > > Wendy McDonald > > > 443-5051 > > > > > > The connection to the server has failed. Account: 'Chebucto Mail', Server: > > > 'smtp.chebucto.ns.ca', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket > > > Error: 10061, Error Number: 0x800CCC0E > > > > > > >
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