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Hi everyone,
Here's a note I received from another list I'm on. Thought it might be
useful and reflective for our own practices :)
Cheers,
Leo
------
Top 7 Rules For Email List Owners To Follow
Here are seven crucial rules for email list owners to follow
when dealing with their own lists as well as their list
members.
1. You should always respond to personal requests within
24 to 36 hours.
2. You should never allow for spam or spam anybody else's list.
3. You should always act courteously and communicate in a positive
manner when dealing with your list members and other list's
members. Be respectful in all instances of communication.
4. You should always check the spelling and grammar of your list
and the content therein.
5. You should frequently provide maintenance and do check-ups to
your list to make sure it is fully functional and easy to
operate, including any automated prompts or messages it is
responsible for sending out.
6. Always promote your site as much as possible, whether it's on
your own list(s) or not. Just make sure the promotion is on
a list that is appropriate.
7. When circumstances permit, reprimand list members who are out
of line, but only in private. Always be professional.
_________________________________
Leo J. Deveau,
Executive Director,
Chebucto Community Net
c/o Room 125, Chase Building,
Department of Mathematics and Statistics
Dalhousie University,
Halifax, Nova Scotia.
Canada
_____________________________________
People who say it cannot be done
should not interrupt those who
are doing it. -Unknown
_____________________________________
A community will evolve only when the people
control their means of communication.
-- Frantz Fanon
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