account renewals

From: dchristie@ns.sympatico.ca (Don)
To: csuite-tech@chebucto.ns.ca
Cc: cy.sin@ns.sympatico.ca
Date: Sun, 14 Feb 1999 23:52:10 GMT
Precedence: bulk
Return-Path: <csuite-tech-mml-owner@chebucto.ns.ca>

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Hi folks.

I had an interesting experience today. A user (a long-time friend)
called me this afternoon, quite irritated because his account on
cobequidnet had apparently been cancelled.

I hadn't been notified of any expiries, and he reported that he hadn't
been made aware that a renewal was due, so I was a bit surprised, at
this turn of events, to say the least.

Now... I logged in as csuite administrator and renewed his account by
signature... then I ran /var/csuite/cronbin/passwd-batch, but no
luck...

so I logged in again as csuite admin and this time registered a 20.00
payment... and again ran passwd-batch... still no luck.

What do I have to do go get my user back in the saddle?

//Don

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