CCN + ?:Go Quota: Quotas Explained broken

Date: Fri, 18 Apr 1997 11:13:26 -0300
From: Edward Dyer <aa146@chebucto.ns.ca>
To: CSuite Testing Reports <csuite-tech@chebucto.ns.ca>
Precedence: bulk

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With the new help desk, the link in the go quota script is broken.
Please update the script, on CCN and distribution if appropriate.

Ed Dyer aa146@chebucto.ns.ca   (902) H 826-7496  CCN  Assistant Postmaster
http://www.chebucto.ns.ca/~aa146/    W 426-4894  CSuite Technical Workshop

The script lynxcgi:/csuite/lynxcgi-bin/quota requests:

The requested URL /Help/ManageFiles/QuotaExplained.html was not found
   on this server.

The new version of "Quota explained" is here:

   Linkname: Understanding Your Disk Quota
        URL:
          file://localhost/csuite/chebucto.ns.ca/info/Help/Accounts/Quota
          Explained.html
   Owner(s): mailto:helpdoc@chebucto.ns.ca
       size: 74 lines
       mode: normal
          
Link that you currently have selected

   Linkname: check your quota
   Filename: lynxcgi:/csuite/lynxcgi-bin/quota


On Fri, 18 Apr 1997, Clive Bagley wrote:

> Received: by chebucto.ns.ca id <33986(3)>; Fri, 18 Apr 1997 10:34:54 -0300
> Date:	Fri, 18 Apr 1997 10:34:53 -0300
> From:	Clive Bagley <clive@chebucto.ns.ca>
> Reply-To: userhelp@chebucto.ns.ca
> To:	aa095@chebucto.ns.ca
> Subject: Re: Quotas Explained
> In-Reply-To: <97Apr17.210913adt.33832(2)@chebucto.ns.ca>
> Message-ID: <Pine.SUN.3.91.970418102123.449A-100000@chebucto.ns.ca>
> MIME-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
> 
> 
> Hi, Peter:
> 
> Thanks for reporting this problem.  I have checked a couple of things:
> 
> As you say, after typing 'gquota' (two less keystrokes!) the link to the 
> 'explanation of what the numbers mean' does not work - you get the dreaded 
> 404 message.
> 
> However, when I went to the Helpdesk (now running the new version) and
> followed the link on managing your quota, then the link to 'explanation of
> what the numbers mean', the link worked. 
> 
> I checked both while subscribed to beta-lynx and while not subscribed to 
> beta-lynx.  Same result, so it is nothing to do with beta-lynx.
> 
> I finally clued in that the URLs given in the two links are different. 
> With the implementation of the new HelpDesk, the file QuotaExplained.html
> is in a different path.  My guess is that whatever is activated when you
> type 'gquota' has to be modified to access the document in its new
> location - it certainly is not where it is pointing now. 
> 
> This is being copied to the help documention and technical teams, so 
> hopefully they can sort this problem out.  I know that I cannot!
> 
>    ==================================================================
>   |   Clive Bagley   clive@chebucto.ns.ca   CCN UserHelp volunteer   |
>    ==================================================================
> 
> 
> On Thu, 17 Apr 1997 aa095@chebucto.ns.ca wrote:
> 
> > Hi-
> > 
> > Just a note to say that the "explanation of what these numbers mean" link 
> > on the "go quota" page is broken.
> > 
> > Peter Payzant
> > 
> 




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