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Index of Subjects Dale, I've been away and so I apologise for not responding until now. On Thu, 25 May 2000, N. Dale Buchanan wrote: > As Dan Neadows has already indicated we are interested in having our > server upgraded. Please see note below. If more information is required > please let me know. > > Dale Buchanan > ValleyNet (Renfrew County) Inc. > > > ---------- Forwarded message ---------- > Date: Fri, 12 May 2000 19:37:59 -0400 (EDT) > From: N. Dale Buchanan <buchanan@valleynet.on.ca> > To: csuite-install@chebucto.ns.ca > Subject: Csuite Upgrade Information Request > > > I am writing to you on behalf of ValleyNet (Renfrew County) Inc. We are > currently using an early version of your Csuite software and are > interested in upgrading to the current version which I understand is > Version 1.0. The latest version of CSuite is 1.1 which is being beta tested and will be available shortly. > As we are an all volunteer charitable operation we are not always able to > complete tasks in a timely fashion and would like to explore the > possibility of your technical staff performing the upgrade. I understand > that you have recommended a method in the past and I would like to verify > if this method is still available, determine what we must provide you and > establish a cost for the procedure. > > In the past we were given the following option by one of your > representatives: > > 1. ValleyNet would provide you with a new hard-drive (HD) and a copy of > the lastest version of RedHat Linux. > > 2. You would perform the RedHat install and install the latest version > of Csuite on the HD and return it to ValleyNet. Do you think that your technical support people have the expertise to perform the Redhat install themselves? That would be a better option. > 3. We would install the drive on our server and provide dial-up access, > at our expense, so that your staff can transfer all relavent files from > our existing HD to the new HD and ensure that the system is working > properly. Staff from ValleyNet would be on-hand throughout the transfer > to provide any assistance from our end. Once you have installed Redhat and have the system network configured, then we would be able to access remotely to help with the CSuite upgrade. > Can you please verify that the above method is acceptable and provide me > with a cost to perform the upgrade. Can you provide me with a phone number and time that I can reach you to discuss this further. > Also, we may be interested in purchasing a maintenance package from your > organization. Could you please provide me with a list of packages that > you offer and the associated cost. > > Thanks you, > > Dale Buchanan > Director, ValleyNet (Renfrew County) Inc. Regards, David Murdoch CET -- Halifax Regional CAP Association Coordinator Technical Operations Manager, Chebucto Community Net General Manager, CSuite Networking Cooperative Limited http://www.chebucto.ns.ca - http://www.csuite.ns.ca (902) 422-2110
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