restricting guest accounts to reading local webpages

Date: Fri, 3 Mar 2000 13:42:15 -0400 (AST)
From: Edward Dyer <aa146@chebucto.ns.ca>
To: John Nemeth <jnemeth@victoria.tc.ca>
cc: csuite-dev@chebucto.ns.ca
Precedence: bulk
Return-Path: <csuite-dev-mml-owner@chebucto.ns.ca>

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Hi John,

On Fri, 3 Mar 2000, John Nemeth wrote:

>      I would like to get a general consensus on whether people think it
> would be a good idea to restrict guest accounts to only reading
> webpages on the local machine.  We have done this in Victoria.  The
> reason for doing this is to encourage people to register for accounts
> as opposed to just logging in as guests all the time.  What does
> everybody think?

I think it's a great idea, provided that you have about 10,000
information providers on your site that users can browse.  Otherwise
I think the guest users are going to find it so restrictive that
most will go away very dissatisfied.  That's very _unlikely_ to
encourage them to join, IMHO.

Here in halifax, we found that guest usage amounted to 2% to 5% of
the total logged in time, and about 5% of the total sessions on the
text service.  This has not changed since we have added PPP service
(no guests on PPP.)  Some guest users continued to operate that way
for months, but eventually they want access to e-mail, and easier
access to URL's, and either join or go to other providers. 

We don't allow guests to enter URL's explicitly (using the
ghttp://... shortcut) although they can jump from link to link from
the pages they can access (and no doubt some have found the links to
the search engines, where they can go anywhere, but most of those
search engines are very unfriendly in text mode.)  And of course we
don't allow e-mail or news browsing.  Still, it seems to be enough.
I would say that word of mouth (i.e. a friend showing you the
system, and then walking you through the registration)  is still our
major source of text service users.

Ed Dyer aa146@chebucto.ns.ca   (902) H 826-7496  CCN Postmaster
http://www.chebucto.ns.ca/~aa146/    W 426-4894  CSuite Technical Workshop
Religion Page Editor, Chebucto Community Network http://www.chebucto.ns.ca







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