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MAX 6000 Series ISP and Telecommuting Configuration Guide
Ascend Communications, Inc.
Part Number: 7820-0579-002
For software version 6.0.0
MAX is a trademark of Ascend Communications, Inc. Other trademarks and trade names mentioned in this publication belong to their respective owners.
Copyright © 1998, Ascend Communications, Inc. All Rights Reserved.
This document contains information that is the property of Ascend Communications, Inc. This document may not be copied, reproduced, reduced to any electronic medium or machine readable form, or otherwise duplicated, and the information herein may not be used, disseminated or otherwise disclosed, except with the prior written consent of Ascend Communications, Inc.
You can request assistance or additional information by telephone, email, fax, or modem, or over the Internet.
If you need technical assistance, first gather the information that Ascend Customer Service will need for diagnosing your problem. Then select the most convenient method of contacting Ascend Customer Service.
Before contacting Ascend Customer Service, gather the following information:
- Product name and model
- Software and hardware options
- Software version
- Service Profile Identifiers (SPIDs) associated with your product
- Your local telephone company's switch type and operating mode, such as AT&T 5ESS Custom or Northern Telecom National ISDN-1
- Whether you are routing or bridging with your Ascend product
- Type of computer you are using
- Description of the problem
How to contact Ascend Customer Service
After you gather the necessary information, contact Ascend in one of the following ways:
You can also contact the Ascend main office by dialing 510-769-6001, or you can write to Ascend at the following address:
Ascend Communications
1701 Harbor Bay Parkway
Alameda, CA 94502
Ascend is committed to constant product improvement. You can find out about new features and other improvements as follows:
- For the latest information about the Ascend product line, visit our site on the World Wide Web:
http://www.ascend.com
For software upgrades, release notes, and addenda to this manual, visit our FTP site:
ftp.ascend.com
techpubs@eng.ascend.com
Copyright © 1998, Ascend Communications, Inc. All rights
reserved.